Northwest Veterinary Hospital

I have been going to NW Vet for 26 years and in the days of Dr Rhyne I felt incredibly lucky to live next door to such a caring, competent, and proactive staff of lovely people. This is no longer the case. Let me start with the good: not everyone here is incompetent, insensitive, unhelpful, unresponsive, and totally focused on CYA verses actually providing the medical care you would expect to receive. Since I live next door and my dog was immobile, they were nice enough to walk next door and provide a monthly injection for pain (with an understandable extra fee attached) - sadly, in one instance they literally gave the shot in her actual leg with the bone cancer (she cried out in pain to the point she got up and came over to me on 3 legs), and then just said "well it's a small needle"

This veterinary practice was recommended to me by a friend who used to work here. We normally have a mobile vet come to the house for annual shots and checkup but one of my cats needed dental work and that requires anesthesia. These folks were friendly, available, had a good price, and most importantly, took very good care of my kitty. They did a good job explaining pricing and procedures. All 3 of my cats had just had their annual checkup and shots with our normal (mobile) vet, so they also had to explain to me why the cat needed yet another exam, urinalysis, and a blood draw to get dental work done. Not fun or glamorous (You try again getting a cat to pee in a cup and see what that involves!). This was to make sure there were no underlying health conditions before putting my fur baby

I have gone to NW for 14 years and can honestly say they have been nothing short of amazing. Not only are my dogs always in good hands with Dr. Green-Otero (the whole team is fantastic too) but as a client I am cared for with empathy, compassion and understanding. The techs and reception are caring and very professional, this clinic truly cares for its patients and clients.

Dr. Noel and the entire team at Northwest Veterinary Hospital are exceptional. We started using Dr, Phillips 11 years ago when we moved to Austin and he was awesome as well. Both vets are exceptionally knowledgeable, professional, and have great human (and animal) relations. Thank you for caring for Max, Norbert, and Bentley. Kindly, Melaine and Evan F

I have a big ol' rambunctious mastiff rescue and Dr. Philips and the entire team at Northwest Veterinary Hospital take the absolute best care of him. Bender can be a little overwhelming, but not for these professionals. Their knowledge, understanding, and love of animals shows through in their care. Bender has some tumor issues he is dealing with and I wouldn't trust his care to any other team but Dr. Philip's and the wonderful people at Northwest Vet Hospital. They really do go above and beyond to take care of our best friends and I highly recommend Northwest Veterinary Hospital for all your pet medical needs.