New Haven Animal Shelter

I adopted my dog there almost 13 years ago that we sadly had to put to down a few weeks ago. I wanted to come down and give back to the shelter that gave us our awesome fur baby. One they never answered the phone, I left a message, and nobody called back. I made the trip from Bristol during "public hours", only to be met with a locked door and a sign "closed to the public until further notice" that has clearly been out quite a while. I knocked and people were there, only to tell me they aren't taking donations except food. I don't know of a single shelter that has so many donations that they can't accept any. Seems to be a lot of issues here lately that I think need some looking into.

Will be nice if someone actually answered the phone when you called and when they do answer be a little more pleasant and polite. If you don’t like your job,then get another but don’t be rude. I called several times for a cat that is wondering around the area he/she seems sick. Not too long ago the cat try to scratch me and my dogs.

Had a lovely experience adopting a silky terrier from the shelter in November 2021. The blonde woman at the front desk who was mentioned in other reviews was hospitable and kind. She called me regularly to update me on whether or not there were any small dogs available for me that would fit my apartment weight limits. She really did her due diligence helping me to obtain a pet companion. I had an excellent experience with the staff at the shelter and I hope to work with them again in the near future!

I contacted this shelter to adopt a dog and they told me I had to wait until one of my dogs was spayed. I rushed to get her an appointment out of state just so I could adopt this dog after I was told my application looked so good. I called the day I set up her new appointment for the next week and the next day I was told Phil was adopted. Tammy tried to get me interested in other dogs at the shelter but Phil was special to me which was made very clear to them multiple times. My “second choice” was Diesel which I was just told “No” to without explanation which would have been nice. There are reviews saying they care about the dogs and they want the right home for them but to me I feel like they weren’t looking in his best interest. Though Instead of telling me he had someone was adopting P

We "rescued" our first dog from here. We absolutely loved her!!! She was the most amazing friend and family member and we love(d) her beyond words. But sadly we lost her about a year ago. So when we were "ready" our first stop was the NH Animal Shelter. All of the officers are very friendly and a pleasure to talk with. They truly care for the dogs & cats. I will say be very aware that the animal you rescue might not be the age you think. We were told a dog we wanted to rescue was 2 or 3 years old. Then it went to 5 and ultimately when we went to have her "spayed" the Vet said he wouldn't do it because she was most likely 9 years old and might not survive the anesthesia. Although we already paid the fee and were excited to welcome her to our family, we just couldn't handle another "heartbr