Neighborhood Veterinary Centers - Lake Charles

We chose this veterinary office based on a trusted recommendation, and my first impression of the front desk staff and veterinary nurses was excellent—they were welcoming, patient, and compassionate. Unfortunately, our experience with Dr. Michael Whitlock over two consecutive visits was extremely upsetting. Our dog has a documented fear response at the vet due to a previous traumatic experience involving aggressive restraint. This was clearly explained at our first visit. Despite this, Dr. Whitlock made no attempt to greet or calmly interact with our dog—no treats, no reassurance, no effort to build trust. Instead, he immediately cornered him. Our dog reacted out of fear, not aggression, and once space was given, he de-escalated. We understood it was the end of the day and maybe the Dr. wa

I cannot express the gratitude for the care Dr. Michael Whitlock gave to my mother's 13yr old Chihuahua. Just upon hearing her, he was able to determine the cause of her "hack". With his exam and xrays, he confirmed his suspicion there was fluid around her heart. He was also able to explain why Scout has always, since a puppy, growled when touched at her neck and hind legs. From xrays he saw spinal stenosis and explained how to better pick her up and handle her so as to not cause pain. He prescribed medications for her heart, pain relief and we saw immediate improvement in the first 24 hours. Dr. Whitlock followed through by calling two days later, (which was the weekend) to not only see how Scout was doing but how my mom was coping with giving her meds. This thorough care and thoughtfulne

We love Dr.Ford and his staff !! Our fur babies Rosie and Hallie Berry are treated like family🥰

If I could find the words to express my gratitude for Dr Ford and everything he's done for my entire family's pets, I'd never stop writing. For that reason, I'm keeping this kinda short If you have any hesitations, for any reason, about making Dr Ford your pet's doctor, I can assure you that you'll never find a doctor as committed to the health and well-being of your pet as he is. Until he retires, he's the only vet I'll ever take my cats to. The office staff are wonderful as well. Top to bottom, the best around.

Dr Ford is the absolute best! He is so compassionate. I love bringing my dogs there.