Mud Bay

I love this store! Fantastic selection of healthy foods (I trust anything they choose to carry) but above all else the staff is outstanding! I've been buying/dealing with every pet food store around. These people know their stuff, are always so genuinely friendly, and will take as much time as needed for me to find new food for my dog who wont eat ANYTHING! I've been in other stores where I have been put on the spot for not buying raw , for not doing this or that, quite judgy. Here, its dealt with knowledge and a sense of humor! Essentials since I feel I'm losing my mind with this Fergus😊 hands and paws down my favorite place.

I use to like mudbay because of their friendliness, as of late though I've tried to email them to no avail. The staff is a bit lackluster and rude at times even. We spend so much on our pets that we now rather shop online. Their can trials are not what they use to be and with a fussy furpal it's hard. So without a nice can trial I'll take my business to another online retailer. All the best pet store i think is a good option but chewy.com is great!

Staff always so helpful as I've got a picky kitty. Recommended a new cat food to try! My kitty loved it, I returned the next day & bought more!

Wow! The staff here give amazing service. Am in shock. Came in with my wife desperate to find some treats/food for our Aussie as we were just passing by for 24hours and they provided us with a great selection of food samples and helped us pick out a few toys that were quite unique. Staff was super quick on their feet and didn’t hesitate to help. Probably the best pet store we’ve been in, wish they had it in Canada. What a great group of people. Thank you!

Always friendly and helpful staff, which seem to really care about the customer experience.