Modern Animal The Heights

Our visit here was amazing! The staff was very patient and kind with our kitty. If you’re looking for compassionate care, this is the place. This is by far my favorite visit to the vet that I have ever experienced across any of my pets owned in the past. I loved it so much that I immediately signed my cat up to be a member. Dr Koisch and his team were wonderful about listening to our concerns without judgement and really demonstrated care throughout the visit. I would highly suggest booking a visit.

Dr. Kosich is truly amazing. He was empathetic, took the time to really listen, and showed a genuine willingness to help our beloved cat when other vets were already suggesting euthanasia. He didn’t rush us, didn’t dismiss our concerns, and approached our cat’s care with both compassion and intelligence. So far, our cat is responding well to the treatment, but even if things don’t work out in the end, I’ll always be grateful that Dr. Kosich was willing to try when others gave up. That kind of heart matters.

It’s worth noting that my review is not based off the veterinarians or vet techs, and it’s also likely that I spoke very minimally, if at all, to their branch receptionists (due to this being a chain, it seems that all calls and communication are funneled to the same call center). Really long story short, I had to cancel and reschedule my new patient appt 2 times and make the 3rd error the one I didn’t reschedule. I had to explain numerous times that my visit was to address a potential concern for a dental that needed to be done, and that getting previously shot X-rays was were necessary for review. I offered to get the X-rays from my old clinic myself since they were digital and easy to get, but I was told it wouldn’t be necessary and they could take care of it. Except each time I called

Dr. Kosich, Kela, and Zoe were wonderful and pleasant to work with. They provided excellent, thorough, and above and beyond care to our fur babies. Dr. Kosich had an amazing bed side manner, answered all of our questions and addressed our concerns, so patiently and thoroughly. We did not feel rushed and were very pleased with our visit.

Really impressed with this vet clinic. Dr. Kosich is compassionate and kind, and I really appreciate how much he’s listened/honored my concerns about my cat. The app is also wonderful - I can easily message their vet team any time I need something. Highly recommend!