Loyl's Natural Pet Grocery & Groomery

I don’t often take the time to write reviews, but Loyl’s absolutely deserves it. From the moment I walked in, the team treated my dog with such genuine care and attention. They took their time to understand exactly what I wanted — not just nodding along, but really listening and asking thoughtful questions. The result? My dog has never looked cuter. The grooming was absolutely perfect, and you could tell how happy and comfortable my dog felt afterward. Their customer service was excellent from start to finish, and the personal touch they bring to every interaction sets them apart. Truly above and beyond. I highly, highly recommend Loyl’s to anyone looking for exceptional grooming with heart. They’ve earned a loyal customer!

We love Loyl’s! Cynthia and Jane are so knowledgeable about dog food/treats/supplements. We love Regina! She does an amazing job grooming our puppy! Highly recommend Loyl’s whether for food and/or grooming! 🐶🐾⭐️

As a fellow Indy pet shop in the same town, I am always so grateful when Loyl’s has products that I don’t and can be consistent with helping cat caretakers I send their way. They’re always nice on the phone when we talk, whether I’m calling them or they’re calling me, to see if we have what a customer is looking for. It’s a breath of fresh air to know that us small businesses do not look at each other as competition, but rather as allies in the oath (if you can call it that) we took when opening our pet stores: to serve the adored beasts that our customers see as family members. I highly recommend Loyl’s to anyone in the area who craves that old school style small business attention. Especially when it means we are keeping their pets fed, healthy, and enriched!

I don’t know who loves Loyl’s more, me or my dog Houston. This is my favorite pet store in Houston! They prioritize health for dogs. They have the best holistic selection in the city and they are absolutely so friendly they make you feel like family, they have the cutest events and the cutest games so that their loyal customers can benefit from sales, etc., we absolutely love this store! And again the staff is so knowledgeable, helpful, and friendly. They also keep up with getting a variety of different items every couple of months which I really appreciate because it keeps us coming back! They also have this really cute idea of pet of the month for their furry customers. I can proudly say that my dog was pup of the month for December 2023. ☺️ This store feels like community!

We love this place. Very convenient. Parking is easy and free. The folks are nice. They take very good care of our dogs. Moderately pricey.