Keystone Pet Place Lancaster

I really appreciate the ladies here—they're super sweet and friendly. I especially love my dog groomer, Melina (I believe that’s her name); she’s incredibly nice and always does a great job with my sweet girl. I definitely recommend this place. The haircuts are a bit on the expensive side, but it's worth it—especially since my back will thank me later! I used to groom my dog myself, so having professional help has made a big difference.

I had such a great experience with my Dog Buddy! They did an amazing job on my dog’s haircut—it looks clean, even, and exactly what I wanted. The bath was fantastic too my dog smells so good and feels super soft. You can tell they really care about the dogs and take their time to make sure everything is done right. I couldn’t be happier with the results and will definitely be coming back. Highly recommend!

We absolutely LOVE Keystone Pet Place. My family and I recently moved to Lancaster County and we were in search of a small local pet business to support. We are so excited that we discovered Keystone Pet Place!!! First and foremost the staff and service are top notch. Everyone is so kind and personable. We scheduled a full grooming appointment for our Malshi, Snuggs. Riley our groomer took her time getting to know us and was so thorough as she reviewed the store’s procedures and policies with grooming. Snuggs did wonderfully at his first appointment and transitioned so well to his new stylist. We know he’s going to be so excited for his next day out at the “puppy spa”. Malshi’s have a somewhat thick coat and require grooming at least every 6-7 weeks. I can only imagine the patience and foc

This rating has more to do with customer service than anything else. I have been bringing my dog here for a few years for grooming and they are excellent. I've bought a lot of toys, treats and food there. Very disappointed to have them refuse a refund for a $15 toy that was destroyed in about 5 min by my dog (who has had similar toys for YEARS and hasn't torn them apart). You would think they'd be cool about it with a customer who has given them so much business or at least offered a replacement... nope! I'm attaching a pic of the new toy so people know not to buy. Owner should remove this brand from the store instead of selling poor quality products- it reflects on your business!

They take such great care of our pups. Huskies are not the easiest dogs to groom and they exceed our expectations every time. Can’t recommend them enough!