Kern County Animal Services

We recently adopted a dog here and want to say how incredibly helpful and professional every staff member was. They deserve high praise for the work they do. Thank you all for all that you do and we love our doggy ♥️

Saved a dog week before Thanksgiving, unfortunately was unable to make arrangements to keep him that day and had to bring him here. They have actively prevented me and two other people from adopting him. They don't return calls. Always have some excuse why we can't get him when we show. Claim he was sent to a rescue now. But won't put me in contact with them. Finally got them to tell me where he was today! After the lady at the front talk to and treated me like I was a crazy person. I turned around and asked everybody in the lobby, Am I acting like a crazy person. I feel like i'm talking like a reasonable person! and the people in the lobby were like, yeah, you're being perfectly normal you're not the problem.

Friendly and helpful staff. I love the new self serve microchip scanner you can access free of charge 24/7.

On 11/29/25 my dog got out without me realizing it. Because it was a holiday weekend (Thanksgiving), I didn’t notice until late that night. On Sunday, I went around asking neighbors if anyone had seen him. Several told me they had found him and had called the local shelter since they didn’t know who he belonged to. I immediately looked up the shelter they contacted and confirmed my dog was there. Unfortunately, it was Sunday and they were closed. Their website has a Lost/Found section with a phone number and email, so I called and left a voicemail, then sent an email with a picture of my dog, his shot records, and stated that I would be there by noon on Monday. I explained he is my son’s emotional support dog and included my phone number as well as the “mugshot” the shelter had taken of h

I called this place at 12:10 PM today in attempts to get an issue with my vaccine records cleared up. The woman who answered the phone did not introduce herself by name and would not allow me to explain my situation without interrupting me every time I spoke. I asked her can you please stop cutting me off so I could finish explaining what I’m saying. She said no. And kept asking me for a phone number, although I had already given her mine and was about to give her my husband’s But before I could do so, she hung up in my face. When I called back, I’m not sure who answered after that although it sounded like the same person and I let them know I will be going in person to handle this. Whoever runs this place should know that the woman who is answering the phones when you push option four reg