Karen's Pet Grooming

I came here with my 2 mini snauzhers. Both dogs needed a full haircut, but I was told that their fur was not long enough. Please note , I told Angie I groom my dogs myself at home, and that I just needed to get their paws cleaned up, facial and ear areas, and the sanitary areas cleaned. After I picked up my dogs, I immediately noticed that they tails and their bodies still looked Shaggy Meaning, their hair WAS long enough to shave from their body- I took this 'care' as, she wanted to save some time on 2 dogs that have to wait while she finished 2 others, so she didn't have to stay at work longer AND so i could come back and spend more money... . Also, The dog's ears although shaped up on the outside, we're not cleaned and shaved on the inside and there was a lot of hair on and around th

So I took my dog to Karen’s Pet Grooming today. Worst decision. His hair was cut uneven on the top, he had patches, he smelled like he wasn’t bathed, and his nails wasn’t cut. She took 3hrs and 30 minutes and he was shaved all the way down. I’m not upset he was shaved down, I know he was matted.

Called today to inquire about something and was hung up on. I called back to see if it was a mistake but wasn’t . Waited for a call back—none. Called back again no answer. Instead of saying that’s something they don’t do etc just hung up —Bad customer service

My poor little baby was a matted mess. They cleaned her well. She is only 4lbs and was scared. They were very gentle. They gave great tips on how too keep that yorkie poo coat in good condition. We will be seeing Karen every 6 weeks.

My baby was so matted and afraid. They were wonderful with her. Gentle and thorough. It did take a bit to contact them for an appointment. My lil pebbles will be back in 6 wks.