Kara's Lucky Dog Pet Grooming

I’m mostly sharing for awareness for other dog owners, especially ones with long, double coats. We’ve taken our golden retriever here a few times and were always pleased with the way his hair was cut however, this most recent experience has left us in complete disbelief. I dropped him off and I thought that we were getting a standard golden retriever style cut, I believe I spoke with the owner who asked if I wanted a teddy cut. I hesitated and she tried to explain what a teddy cut was to me and said it was cute so I agreed, obviously not fully understanding what a teddy cut was because this is what he looked like when we picked him up (I included a before photo for reference for what his coat looked like before). His beautiful coat has been completely shaved, his head is a completely diffe

To follow up on Emily’s review above I recommend no one use this groomer. They shaved a golden retriever to a half an inch and when you do any type of research it states you should never shave a golden retriever as it damages their coat, risks skin issues, and actually makes it harder for them to regulate temperature. You would think any reputable groomer would know this. Our golden retriever has the most beautiful long hair and research says it may never grow back the same and will take 6 months to a year to grow back. We called for a refund and they shut it down and did not apologize at all for potentially permanently damaging his coat. We are very disappointed in this place. They are trying to blame my wife for this cut but they are supposed to be the experts and should know never to sh

Took Mookie for a nail clipping...Fantastic service...Highly recommend.

My dog was terrified of nail trims and the owners were so accommodating with her needs. Now nearly a year later she is finally no longer petrified getting her nails trimmed. She’s not a small dog either and most places would immediately want to muzzle her when all she really needed was love and patience. So thankful for these ladies! Also just wonderful customer service all around would absolutely recommend.

VERY disappointed. This was our second time going to Kara's, the first was great however this one has us thinking that we will not be going back. The first photo was my mini bernedoodle when she went into, the second photo was the photo that I showed how I wanted the cut to look like, and the third photo is the cut that we got... The reason was a "little bit of matting in her inner leg and collar area" that "couldn't be blended." So I guess because it couldn't be blended it meant shave her completely (including her nose and eyelashes). Also they had us make an appointment for 9:30, and she wasn't ready for pick up until 2:00; not sure what the purpose of making an appointment was.