Heart Arrow Veterinary Service LLC

I’ve been to this clinic a few times because they charge less and I am on a limited income. They might be OK with dogs, but they are not good with cats. One of the vet techs did not know how to properly take a temperature. Another vet tech took several stabs to take blood from my sick cat. The doctor is nice and she has a good knowledge of cats I believe, but she talks very loud and It terrifies my cats! Last time I went in one of my cats who’ve seen her before was just trembling from head to toe and wouldn’t stop shaking. To be fair, he did have to have anal gland procedure last time so he May have been scared from that. But also one time when I was in it was towards the end of the day, and they were vacuuming loudly right by the door of where my terrified an anxious cat was inside. I had

Been to a couple vets and our Boston has some anal gland issues, he’s an intact male(not anymore), which Dr McElroy had seen 3 times prior. We were advised that he needs a $1,500 procedure to help his issue. Ok, we save up, schedule the appointment. We drop him off a month later and I get a phone call a couple hours later that he needs to be neutered before this procedure can be performed!!?? Well, didn’t you know he was an intact male and now they gotta do this first, for $750. I would have rather been told I’m not comfortable in doing this procedure and I would have gone elsewhere, don’t tell me one thing and do another knowing that it’s all about the mighty $. Just got a bill for $90 for missing an appointment, Ha, like I said it’s literally all about the $. It’s like dropping off

It was amazing!! My puppy was having an allergic reaction to a bee sting! Even though they were about to close they took him in and made him all better! They were fast and efficient!! And even helped me calm down!! I would suggest them to any and all pet owners!!

They take amazing care of the family dogs. Thank you for being so nice and willing to work with us. We appreciate you guys!!!

We have been clients for several years and have always appreciated the office and staff. However, when we recently had a concern about our dog's inflamed paw, I was told he could be accommodated by being dropped off in the morning. When I arrived, the front office couldn't locate his chart and asked if we were new, to which I replied no. They then created a new chart for our dog. I was then taken to meet what I assumed was a vet, who asked several questions. I requested a call before any treatment due to concerns about cost, but I never received one. Additionally, I was not informed that fitting our dog into the schedule would involve a higher cost or that there would be a boarding fee. When I received the bill, which was $100 for the exam and $70 for boarding, I contacted them through the