Heads or Tails Grooming

This was my first visit here, and we'll definitely be back! I took my 2 dogs in for nail trimming - Melissa came out to take my dogs, and she couldn't have been sweeter with them! She did an amazing job! The young girl at the front desk was super sweet and helpful (I wish I remembered her name)! Their new building is really nice! They don't have a sign yet, so I passed it the first time. They're right next to their old building it turns out.

My fur baby is an Australian Shepard who means the world to us. We love her to pieces but we don't love finding fur pieces of her all over the house. The head groomer there calls that, 'blowing coat". We have tried all the chain groomers, lotions and potions. Nothing has helped. That is until we trusted her with Heads or Tails. No more shedding! and her nails don't scratch us! She is thrilled to go in and we are thrilled with the results. A win, win that will have us bring her in regularly. The price for these services are extremely reasonable so making her trips to the spa a regular thing is as easy as can be. So, so happy we found this hidden gem. I'd recommend Heads or Tails to anyone with a dog or cat.

I have been taking my dogs here for over a year now. This is a very nice place to get your animals groomed. My dogs are always happy going & leaving here!

Horrible customer service/relations. 100 % failure to return multiple calls to try to get our dogs to get a haircut and bath. Zero effort to even return a call to us. We are life long Arnold/imperial residents and that's very disappointing. Who runs a business like that?

Showed up and it seemed like she was super busy. Came back a few hours later to my beautiful rocky. Would highly recommend! I’ve been to a few different places but I’ll be going to this one from now on! She even does the bandanas!