Green Acres Veterinary Center

The staff here are phenomenal, I cannot say enough kind things about how we have been treated this past month at the absolute lowest time in our lives. On January 26 we rushed our sweet boy Timber here at 10pm. He was quickly and kindly scooped out of my arms and escorted into the back to be seen immediately after just a few questions. His spleen had ruptured and they had to perform surgery immediately; they did absolutely everything they could to save my boy and gave me two more loving weeks with him before his cancer diagnosis caused him to leave this world far too soon. I returned to green acres to have him laid to rest and the staff cried with us as we said goodbye. I felt at peace knowing they would treat him and his remains with care and respect. When I recieved his ashes back I crie

Green Acres saved my dog, Moncho. My husky got into my other dog’s anxiety medication and ate about 40 pills. I truly didn’t think he was going to make it. He spent four days and four nights in the ICU there, and the staff and doctors were absolutely amazing every step of the way. They never seemed annoyed by my constant calls. In fact, they called me regularly with updates. They were in constant communication with poison control to guide them through safely treating the toxicity. They also understood this would be expensive and discussed cost-saving options with me — without me even asking. When it comes to my dogs, I’ll pay whatever it takes, but that meant so much to me. I’ll be honest — I was scared to bring my dog there after reading some reviews. But my experience was completely d

Our ten year old 200 pound English Mastiff was having a medical emergency last Saturday and all of the emergency vets where we live in Rochester were full and turned us away. Several people recommended Green Acres so we made the hour drive down the thruway for help. Unfortunately Sammie had to be euthanized, which was devastating to our family who loved her so much. Fortunately for us we were assisted by the most caring staff at Green Acres. Patricia and Nyla at the front desk were kind and compassionate. Pat went out of her way to help us and I cannot thank her enough. Dr Reeder, who treated Sammie, was incredible and compassionate as he guided us through the process. The staff waited an extra hour for my kids to drive in from Rochester so they could also say goodbye and did everything t

We brought our pup Borealis here after I got home from work and saw that he had gotten into my jewelry and I couldn’t find 4 of my earrings. I was really hoping he hadn’t eaten them, but unfortunately after X-rays he most definitely did. Along with a plethora of other jewelry that I wasn’t even aware he ate 😵‍💫 Needless to say I was panicked. All of the vet staff was incredibly understanding and the doctor explained all of our options to us as we were hoping we wouldn’t need surgery. Unfortunately my Bo wasn’t passing any of the large pieces and the doctor and I agreed surgery was the best and safest option. As endoscopy could cause further damage with the type of earrings he ate. Today we brought my bubba Bo home and I couldn’t be more pleased with our experience here. Every tech and doct

I am so grateful for the incredible care my pup received at this emergency vet hospital after he got into some chocolate cake. The staff acted quickly, calmly, and with so much compassion. They explained everything clearly, were so reasonable throughout the process, and treated my dog like their own. I couldn’t have asked for a better team during such a scary moment. Thank you for being truly amazing! Yankee says thank you 😊