Golden Heart Boarding & Grooming

On a long RV trip our best pal needed a bath. Called a few weeks in advance to make an appointment. Plan was just a much needed bath, but groomer offered to trim his nail, trim his coat a bit and make sure his ears were clean. She did a great job, couldn’t be happier. Price was great - cheapest groomer we’ve had since the trip started. If in the area, we will definitely visit her again.

I boarded my dogs for two weeks. When I picked them up I was not told that my dogs had wounds. My dogs smell terrible after picking them up so I had to give them baths immediately. Their dog bed was soiled and packed up in a bag and filthy. I’m assuming she let my dogs sleep on a dirty dog bed and blankets which might be why they smell so bad. I feel so bad I left them there and regret leaving them. Both of my dogs came home and drank so much water which had me concerned they were not being taken care of. Update: I reached out to the owner who ghosted me. I reported to animal control.

Moving soon so want to leave a good review for this place, they have always done an amazing job with both my dogs and they’re always happy when I pick them up. One of my dogs is a Flatcoat Retriever which is a hard breed to groom and she has never gotten better haircuts than she has here even if her fur was matted! Also your pups get bandanas to bring home!

Used Golden Heart grooming & boarding while traveling thru Alaska in our RV. Lynn did a fabulous job on our two standard poodles. If ever in Fairbanks area, give them a call. Wasn't exactly the cleanest facility, but very friendly and great work. My kids did seem stressed at all afterward. Thanks, Lynn!!

I got a bad feeling the first time I went in, gave them a shot because I had to leave suddenly, didn’t have time to book anywhere else. They do decent grooming, but I wouldn’t board your animals here longer than a day. The facility and kennels were very dirty and not well kept. Seems like they haven’t cracked a window or cleaned the place in years. The young girl grooming looked miserable, like she was being forced to work. The older woman wouldn’t make eye contact, something about them seemed off. My dog came back aggressive and reactive to shovels, he was stressed and seemed scared of everything, he’s never been this way. My cat came back filthy and shedding like crazy, got a uti a week later, he’s never had these problems. You’re better off spending a few more dollars, driving a few mo