Fluffy Dogs store

Took my dog here to get groomed. Came back with a horrible haircut, nicked on her paws from the clippers and had an ulcer on her vulva. She can't even sit still from it burning and being painful. We had to go to the ER last night because she was uncomfortable, shaking her head from the ear infection she also got. She was perfectly fine the day before she got groomed here. Now we have to pay more money and treatments to help her get back to her normal self. Beforehand we also asked how much the service was going to be, we got told it was going to be $100. Paid them $100 in cash, but once we got the receipt back we only got charged $90, giving themselves a $10 tip without telling us.

Do not go here. Professionalism and scheduling is sorely lacking. Scheduled for a 9AM appointment, but they don’t open until 10. Figured Google had it wrong. Showed up, no answer. Tried texting and calling, nothing until 15 min after when Lorena said they were on the way. I said we were no longer keeping the appointment, we already left. Mentioned that their online booking allows for 9AM appointments and they should get that fixed. All I got was numerous explanations on how they do business and how they pick up dogs on the way there and they would be available after 10 and that usually people message them to book appointments. Dude! If you need me to message you, don’t have a QR code on your sign which leads you straight to online booking. Even got a text from her early in the morning sayi

They never showed to the appointment. Very bad attitude, they hung up the phone. Very irresponsible

Mui contentos con el trabajo que asen. No ocupamos a nadie más por el buen trabajo que asen y el buen cuidado que le dan ami perrito Gracias por su trabajo

Lorena is so great! Honestly, I am very picky and I don’t just take my dogs to anyone because not everyone is a nice groomer 😭 we have a shitzhu & pomenerian, and now a pitbull. Saying she does a great job is not enough, She’s very professional and very kind. She is a type of Groomer, Anyone who really loves their pets would appreciate.. Honestly, I am very happy with her work. And her being able to come to us is a plus. 10000/10!!!! Lorena es Maravillosa, A mí me da ansiedad llevar a mis perros a cualquier lugar porque uno nunca sabe cómo los traten. Pero yo 100%, confía en Lorena. Me encanta que ella puede venir a tu domicilio. Ya vamos a hacer un año con ella y estoy muy muy muy feliz De haberla encontrado. Ella es muy profesional, y es muy dulce y ese tipo de persona que quieres con t