East of the River Veterinary Emergency Clinic

I have nothing but wonderful things to say about this facility. If I did not live 45 minutes away, I would want to make Bolton Veterinary my pups primary vet. My girl was vomiting (10x in 1 hour) and lethargic, so we brought her in. All of the staff were very kind and patient, despite it being 11pm. The rates for emergency care are higher, but that is to be expected. They even allowed me to pay for the check in visit 2 days later at the time of the ER visit, so I did not have to worry about it then. They will give multiple options for different financial situations, and don't shame or praise you for picking one or the other. My puppy was definitely in good hands. Thank you!

Great experience from my call in at 5am on a Sunday until we walked out of the door. I had to bring my 19-year-old cat in when he woke up unable to walk. Everyone we met at the Emergency Clinic was kind, compassionate, and very calm. They were incredibly gentle with my senior, only performed the necessary test, and did not push unneeded medication or painkillers on him (the cat had a hematoma that was healing on its own). Overall, I had a great experience and highly recommend East of the River to anyone needing emergency veterinary care.

Everyone here is amazing. A rat in my care was struggling to breathe and after calling several emergency vets in the area, East of the River was able to admit the rat over the phone. When I got there, they started care immediately and told me their plan for her right away. I’ve been to many emergency vets and know how chaotic it can get, but the staff was extremely organized and made sure all my questions and concerns were answered. They are also upfront about every option your pet has and will not judge you for your decision. I am beyond thankful for everyone there who helped me that night.

We had to take my dog in 4 days after her welfare checkup. They were willing to take her in the night...but since she had settled down we chose to wait for morning. Already had a check in for 11:30. They are good to pets and answer questions as best they can. They even sent me home with some foods for my finicky pet. Especially now that we need to change her regular food as having issues. Older dog.

We took our goldendoodle Jack to the ER vet for a blockage. Dr. Pikas monitored him overnight to see if the material would pass through, and when it wouldn’t, he called the next morning letting me know Jack would need surgery. Then Dr. Kalos took over for surgery that afternoon. They communicated well with each other and didn’t miss a beat! Both of them took time to call me and update me on the situation at different points in the process. They answered all my questions and didn’t ever make me feel rushed to get off the phone. They were also very mindful to give me an estimate of the total cost each time we talked. This is not our usual vet (only came here for the ER) but I am considering switching! Every time I call our usual vet, the staff are rude and short with me. They sound too busy