CountryMax - Dewitt

They have one of the best fish rooms in Syracuse better then most of the big chain pet stores. I recently went there for dog food which they also have a good selection and I saw they had a fish room unlike the cicero store that I use because its closer to me. I walked in a they had fish I have never seen before in the hobby. The fish all look heathy and the tanks were clean. If you like fish definitely check them out they are very knowledgeable as well.

Took my dog to the pet wash here and had to pay before using it. The room was moldy, no ventilation, and the wash stations were not even working properly. The water was ice cold, there was no soap or towels, and the water on and off worked. I’m not sure what I paid for. This one picture doesn’t even do its justice. I wouldn’t recommend anyone coming here and using this.

For fifteen years, I've been going to CountryMax to buy food and supplies for my horse farm in Manlius. The horse food is rotated to stay fresh and the hay they sell is top-notch. Jeff, who runs the warehouse, is outstanding. Because I buy so much right from the warehouse (in back of the store), I have to give him a special shout-out. He's organized and bright. And he really cares about doing all he can to keep my farm running at its best.

The only pet store I go to! This is the cheapest place to get any sort of feeders for reptiles (crickets, mice, worms, etc). The people here are always super friendly and I love the environment

I just wanted to show my appreciation to the staff at the East Syracuse store on 5/16/2025...as I pulled in after having the worst day, they were locking their doors. The lady let me get food for my dog, making an exception, though being closed. My dog and I are so grateful for the kindness of the staff here and I will be sure to let everyone know that they are compassionate, accommodating and a store worth shopping at. Give those folks a raise!