Companion Animal Clinic

We moved to Missouri on 8/25/23. Our 3 year old dog got sick on 8/30/23. We needed to use the 24 hour services and were turned away, with our dog having trouble breathing, because she hadn't been seen at that clinic before. Mind you we drove over an hour to get there.They directed us to either Kansas City or St. Louis. Our dog passed away 45 minutes from Kansas City. We had used Companion services before, in another state but NEVER again. Emergency Services to a SELECT few.

My 13yr old dog was having what I thought was a stroke at 1:30am. Emergency clinic would not see her because it was past the 10pm cutoff for new patients. They told me I had to go to St. Louis for care. How can they call themselves an Emergency Services Clinic open 24/7 and then put restrictions on who they will see. I hope I never have to use this clinic in the future.

Came with great diagnostic hopes for my 11mnth old Retriever- came at 12:39 waited all day for no answers and repeat phone calls. A waste of my time and my poor dog that has no hopes or ideas. It we needed to schedule tests it should have been told in the beginning. I waited 6.5 hours Horrible.

Such a blessing they are open 24/7. They helped save my poor Kitty who got so sick on a Saturday night we were not sure she would make it tell Monday. Also where not rude or judgment about her not being up to date on her vaccines.

Second time I've brought a pet here for an emergency situation, and the staff was polite, quick, and comforting.