Canine-Centric training, boarding, daycare & grooming Centerville

FRIENDLY UNTIL SHE ISN’T My girlfriend and I booked with Angie. She was was friendly in the beginning but pretty difficult to deal with. She asked for the full payment up front which no other facilities do (we discovered later) but she seemed nice so we trusted her. We set a noon appointment and when the day came we called all morning and she didn’t answer her phone until less than an hour before we had scheduled. When she answered, she didn’t even know what time we had scheduled which was the final, of many other, small red flags for us. We decided to cancel and ask for a refund. This is where things really became difficult and much more apparent that she is unprofessional. She said we could have a refund. First it was 7-10 days to process a refund. Then, in the same conversation, it be

CAN'T GET MY MONEY BACK / NOT RESPONSIVE I just read another review and I can't believe what happened to me has also happened to other people. I guess this is becoming a theme now... When I decided to contact this company, I did so assuming the Centerville location was still opened because that's what their website said, and still does! But that is not true. On 08/17/20, I spoke to the owner over the phone regarding my two dogs, and discussed the type of training I was looking for. I made a payment of $150 through PayPal for one of the dogs, and agreed to pay for the other dog once an opening became available. When I showed up for the first training session on 08/21/20 AT THE CENTERVILLE LOCATION, of course I was completely confused because the building is completely empty! I called th

PLEASE READ I believe I was the victim of fraud! I hope that by writing this review and sharing my experiences with this company, this will not happen to anyone else. On May 30th, I purchased the Fear Reactivity class for my dog for $275 online via the website. I called and spoke with the owner Angie 2 days later on June 1st to cancel because of difficulty in trying to schedule an apt. When I spoke to Angie on the 1st, I explained that I would like a refund and she said she would go ahead and process one. On June 8th, I contacted Angie again because I had yet to receive a refund. Angie at first said that it would take 7-10 days because of my bank and then she changed it to 10-14 days. This is not true. According to Paypal, the company can process a refund IMMEDIATELY, from their mobile p

Not sure what happened to my original post, but I was not going to waste my time dealing with this place. But since someone else stuck their nose in it let me begin. I am glad you have a good experience and, are not sure if you use the Centerville facility. It is a block building with nothing in it. Unlike the photos of the one you probably use. Plus we applaud your use of other treats other than milk bone. We are really not sure what your relationship is with her, but next time you see her ask for the texts and pictures she sent with our response dated before today if she decides to send those 10 days later. Also, asked why she felt it necessary to continually apologize for forgetting to send the picture. Even forgetting upon hanging up to send it. To be honest neither my wife nor the own

We took our dog there for boarding for 4 days and called and checked on him often as he had never been boarded before. The lady we spoke with each time was very helpful but she was not on the premises as she was traveling for a dog show. We paid extra for mini training sessions as he is a Barker. However we do not believe he was worked with at all because he is a little fearful. When he was picked up on monday he was totally not our normal energetic playful doodle. He was very dehydrated and took us 2 full days of constant water drinking and eating to get him back to having any energy at all. As my husband picked him up he noticed every water bowl that our dog went to for water was empty. He took him straight to speedway and went in and got him a big bottle of water and he drank the entire