Best Friends Pet Hotel

Ashley is the greatest groomer for our Rough Collie. He is so handsome and gorgeous when she grooms him. We have a standing appointment with Ashley every 7 weeks. Would recommend Ashley to any person needing a conscientious and talented groomer.

Been using them for several years. They all know my Leo and seem to look forward to having him. Nice touch is the Castleton location always sends a picture to insure Leo is enjoying the stay. When i went to pick Leo up, Josie was a doll. Very helpful and informative on services offered. I am sure Leo is looking forward to his next stay. Thanks Josie

We have had a few wonderful experiences with Best Friends Pet Hotel and especially Josie over the past few months. When we travel out of the country for weeks at a time, finding good quality pet care can be difficult. Our dogs had not been doing well at another place, so we switched them here for the past few trips, and they’ve always come home happy and healthy. While we’re gone; we always get emails with their picture updates, so we know they are doing well. Josie always greets us with a smile and a report on how the dogs behaved, along with any other important information. We’re so thankful to know that our dogs are being loved and entertained while we are out.

A native of Southern California who recently relocated from Palm Beach, FL to Carmel, Indiana, I was nervous about finding a reliable place to board and groom my Samoyed — but I found it! This place is absolutely awesome. They treated my fur baby like a princess and did an incredible job with her haircut and deshedding. She came home looking (and smelling!) amazing, and it’s clear she was well cared for and loved while there. Highly recommend to anyone looking for a trustworthy and caring grooming and boarding service! 🐾💖

Boarded our dogs for 2 nights over New Years. Joey took excellent care of them. The staff obviously love the animals, and pay good attention to detail when gathering vaccination info and behavior information. On top of that, their services are more affordable than most places.