Barkefellers - Indianapolis West

We did boarding for our 10 year old yorkie for 5 days. Jack wouldn’t eat and mainly stayed in his crate. The staff was so attentive to him. They made sure to call us every day either updates. I even saw Riley actually try to hand feed him. They were so gentle and caring…. Jenny was another staff person who made sure to keep us informed. Unfortunately, I don’t have everyone’s names but I thank them all!

I mostly use the grooming salon and they are very caring and gentle with my dog who is now 15yrs old. They will call me when there is a concern and accommodate us in every way. They are wonderful and truly have love and care for their four legged clients.

I recently lodged my 3 young cats at Barkefellers - Indianapolis West. This was the first time I boarded cats and I was really nervous. The lodging 'condos' for the cats were much more spacious than other boarding facilities that I looked at and were a comparable price. Barkefellers administered medicine at no extra charge and did not over feed my cats. They responded promptly by text or call with my requests for updates even on major holidays. My cats were happy to be home, and seemed relatively unphased by the time away. Thank you, employees of Barkefellers for caring for my cats when we were away. I will be utilizing your service again in the future.

Barkefellers has always been my dogs ‘happy place’. She absolutely loves going to play. She also stays there if I go out of town. She does great because she loves to go and play and I do get the package where she plays most of the day. This makes it so easy and familiar for her. The employees also treat her as if she was their own. She also gets groomed there which has also been wonderful !

If you are a small breed dog mom or dad, I would highly recommend NOT sending your dog to Barkefellers. While an incident occurred where my 11 month old, 45 pound dog did not make a wise choice, the manager on duty reinforced to me that the 8 pound dog my dog injured was mixed in with his group of dogs-dogs that weigh as much as 45lbs, if not more. I find this absolutely unacceptable and incredibly poor policy. I was told by the manager that the 8 pound dog “had the energy” of the size of my dog and “was able to keep up with them,” so that is why the small dog was with that group. I would caution every small breed mom & dad to second guess your decision on daycare or boarding at Barkefellers. Response to management’s response: This is exactly why I caution every pet owner with small breed