Banfield Pet Hospital

I just had to put my best friend(my ten year old beagle) down at banfeild a few days ago. He went there his whole life since I had him at 6 weeks. Never ever had a issue with care. Im honestly not ok, my boy had lymphoma and his quality of life suddenly got very poor after different treatments his body just was shutting down. The staff there is always amazing and so nice with the animals. He always got nervous at the vet, and they had a way to get him to calm down. I just would like to thank everyone there for the excellent care. Especially the ones that were there on the hardest day of my life. Laurie, and the vet tech Steven were so compassionate that day. The dr, I cant remember her name but they both told me things to do to help with my grief moving forward. They are all excellent. Dr

From saving my corgi when her bladder burst to managing my old dogs comfort and care, Banfield does it all. Everyone is kind, informative, and take the time to answer every one of my too too many questions to ensure my pets needs are met at all times. All our pets are on various plans with Banfield based on their specific needs. I especially love having access to a live chat for in between scares, and the easy access to the doctors that know my pets best.

The Banfield in frederick md is horrible. The Banfield in westminster md is 👍 great.

The receptionist was friendly enough. Once we got into the patient room with our puppy, it became a series of sales pitches for their “wellness plan”. The first assistant who came in pitched me the plan multiple times despite me verbalizing this was all too much, I would need a moment to think and process what was being offered etc. We were really only there with the goal of an exam and distemper shot however the focus was not on that but rather this plan that they were trying to upsell. The constant pressure while the vet stood and hovered while I was being pitched for the third time was very uncomfortable. I had to then bluntly ask to have a moment to ourselves to process this. The tech barely left when another tech came in and said he was informed about what’s going on and asked where

We have a reactive dog and EVERY visit we are waiting for hours. It’s so unfair to our dog. The stress it puts on her is upsetting. No concoction of meds has worked yet. I’ve voiced that she needs to be in and out but it has never happened. Our dog is 5 years old and it’s been like that since day one minus the covid years when we dropped and picked up. It is also hard to get an appointment and/or will get canceled due to no staff.