Banfield Pet Hospital

We have been using Banfield in Troy for 4 or 5 years, at least. In our time there, some things were bad but they fixed them. The front staff, especially Patti, is awesome. The Doctors have been caring and good. The reason for three stars is because recently our dog needed surgical repairs. The Dr at Banfeld said "the only two pet hospitals for surgery are both BluePearl, one in Southfield..." Well, we ent to that Blue Pearl and got screwed over (a different review on that later). Suffice it to say that BluePearl got 11K from us on Friday and then wanted 4-5K more for one more night. The reason it is partner this review is becuase Banfield Troy and BluePearl Southfield are BOTH owned by the same parent company...MARS or something like that. Dr. Scythe at Banfield, while absolutely helpful a

Hands down the best place to take your pet for a regular vet. I’ve gone through so much anxiety and worry dealing with my senior pup, and they’ve helped us out every step of the way for years. Not only with our current dog, but with our last one too. The staff are always warm and attentive, while also being extremely knowledgeable and eager to provide the best for your pets. Honestly any review less than 5 stars for this place offends me, as I’ve never felt anything but the upmost care for my pets. Thank you to everyone at Banfield, and for anyone reading this wondering if this is the right place, know that your pet will be in good hands.

We had a great first visit with our new puppy. Brought back into the room promptly and a tech was in within minutes. Vet was very nice and informative!

Still haunts me to this day. We had to put down our beloved dog, Spencer in 2010. One week after my mom passed. The clinic put Spencer on a cold metal table, never gave him a sedative (didn’t know they was supposed to), they injected him with the drug to kill him. He panted so loud, starring at us in pure respiratory distress until he passed. To this day, I want to know who allowed this. To this day, my young daughters have PTSD about this torture. Shame on this clinic for allowing. Then to charge extra to have our dog solely cremated vs with other dogs for $150.00 upcharge Shame on you

I needed help with my 23 pound rescue dog with not being able to touch her ears or face because of her history. They were less than sympathetic and flat out told me if I couldn't muzzle her they were not willing to do anything to help except expensive sedation. It was a waste of time and money, in my opinion! Buyer beware.