Banfield Pet Hospital

I’m just in aw and so happy. My poor cat Raine, somehow got a giant abscess on the side of her face. It grew so fast within such a short period of time. I took her in and they were able to help my girl. She’s just so much happier now even with the little drainage bag in her cheek. (Going in in 2 days to get it removed) She’s eating again and drinking again. I was so broken and felt so awful, like a terrible fur momma when I heard it was more than just a swollen eye, but a giant abscess they had to surgically remove. My fur babies are my children ya know? So imagine the relief that they were able to help, that now she’s back to herself. I can’t thank this banfield and their staff enough. Thank you, thank you.

Great care team. I especially appreciated the follow up from a prior issue (which I'd forgotten about) as well as the questions they asked in considering our older dogs well-being and potential future treatments.

Made an appointment 24 hours in advance, just to have them call 1 hour before my appointment letting me know that they don’t have availability and that the online appointments are not actually appointments. Why offer online appointments at all? I have to schedule around my work, and life. It seems the owners/ leadership at Banfield don’t value or respect their customers time. Very disappointing and misleading

The Tigard site is where we see Dr. R. SHE IS THE BEST! so kind and actually listens to any concerns we might have with one of our dogs. Staff are kind, efficient and great at communicating.

Dr Rounsavell has been taken care of our pets for over 25 years. She is an exceptional human being, and surrounds herself with a tremendous staff that respects her and seeks to emulate her caring and professionalism. She has cried with us as our pets have had to leave us, and she has rejoiced with us as our puppies and kitties have joined our house. Thank you, Banfield!