Banfield Pet Hospital

This was my first time visiting Banfield Pet Hospital, and the staff and doctor were friendly, professional, and clearly care about the animals. My dog received excellent care, and everyone I interacted with was kind and helpful. There was a bit of scheduling confusion with a follow-up vaccination, which had been scheduled on a surgery day. When I arrived, I needed to reschedule for the following day. I was also a little curious why the booster shots couldn’t be given by a vet tech on the surgery day, as I’ve seen that handled differently at other clinics. Overall, a very positive experience, and I feel confident bringing my dog here.

Such a great experience! My baby girl has some trauma from previous vet experiences and she’s an anxious wreck (very loud and whiny) and no matter where we go (Stoneham, Woburn or south Boston) they always treat us with kindness and understanding. I also have the wellness plan and their chat support and accessibility to book appointments through the app are amazing!

First visit with this vet for my puppy and everyone was wonderful. Very nice workers and super patient. Explained everything in detail and answered all questions asked.

The vets and staff are amazing here. unfortunately the company is greedy and does everything it can to overcharge you. if you are on the optimal wellness plan beware they will charge you the whole year if you want to cancel. I hope the staff there moves to a different company because they are great!!

Highly recommend Banfield in Stoneham for your furry friend health care needs. The staff is very helpful and always courteous. My Alis receives the best care there. So happy I decided to bring her there.