Banfield Pet Hospital

They were very considerate and kind to not only my sweet cat but also to me and my family. I appreciated the up front receptionists being so kind and positive even when their technology kept rebooting, and Dr. Bryant and Amber were both so sweet with my fur baby! Happy to keep coming back for those preventative care services on my OWP!

I would recommend Banfield O’Fallon, they fit us in when we had to make the heartbreaking decision to put our dog Lucy down while away from home. The staff were professional and caring and explained everything well. If we lived in the area we would definitely use them for vet services for our other dog. Thank you to all the staff for the sympathy card , each staff member signing and giving a heartfelt message was beautifully done and appreciated.

Can’t speak highly enough! This is the vet you want to use!! They saw me when literally NO ONE else in town would. I had an urgent matter during regular business hours, and all of the locally owned vet clinics ranged from regretful denial to outright callous rudeness, and Banfield not only was empathetic but COMPETENT. I felt my pet was safe in their hands and I’m so grateful! Seriously, I’ll be coming here over the multitude of other options from now on. Everyone was so kind and gentle with my pet and frankly with me because I was beside myself after dealing with every other vet in town. If I could convince everyone to switch to Banfield, I would. 11/10, excellent service, and I hope everyone here has the merriest freakn christmas possible ♥️

I will never again bring my pets to this place. They always want to make us wait at any cost and they will never let us know if we need to wait or intimate if there are any changes in appointments. We need to keep calling or ask for an update. And they are not that responsive as well.

I brought one of my girls in for a type of emergency visit. I was extremely worried about what might be wrong. Brenda, one of the people who has interacted with my girls since they were 6 weeks old was there to reassure me. The doctor, was amazing, taking the time to go over everything that I was concerned about. Great experience. So thank you to Brenda, for holding my hand, and to the vet, who took his time to go over all the tests