Banfield Pet Hospital

We were new in town and I needed a vet for my precious pet rats. I called a few in town that treated rats but none were available. I happened to be in Petsmart when I thought to ask the Banfield receptionist if they had any vets who were familiar with rats. She was so kind and positive when she told me they did and would I like an appt that afternoon?! I was thrilled! I took my babies in and was so impressed with the service I received, made Banfield my “go to” vet hospital for all my rats! Over the months, the friendly, professional staff treated my pets with compassion, whether they were sick or sadly, needed to be euthanized. I recommend Banfield now for any pet people who need timely appointments with caring and competent professionals.

Took my car to Banfield as he needed an exam for his teeth and eats and needed a depo injection. This was my first time going to Banfield. I had a coupon for a free exam. I guess free exam means the vet isn't going to go over your pets body and check things. It just means she'll give the injection. I had to ask her to look at his teeth. She never checked his ears, didn't look at his eyes, never palpated his stomach or felt his body for any irregularities. The vet tech said my cat had matts in his coat, but that was B.S. as I had just raked and brushed his coat before I left the house. The depo injection was 2.5 X's the price of Vetco. I specifically asked the vet to please email me her chart notes as I needed them for insurance. She never did. I didn't get a receipt when I checked out. I h

Friendly & knowledgeable staff. Easy check in & out process. The wellness plan for Raven fits my budget and covers her basic needs & more!

They give good care but aren’t good with the pet that needs to be euthanized. I feel a really good vet is inclusive of all stages of health including death and dying, but you have to make an appt which can be a week away. I had to take my 2 cats to another vet to get the service they needed. This vet did not know us but got us in that day. That was good cat care for the sick and dying cat.

took our dogs here for six years. over that time, Banfield reduced its days, hours and staff, and subsequently was unable to see our pets at all. when our dog injured his eye, we called every day for a month before someone finally answered. when the dog did go in, we were given the wrong medicine and were only referred to a specialist when we pushed. during the last year we were members, our dogs did not receive the teeth cleaning, vaccinations, flea and tick medicine, and checkups that we paid for because their staff doesn't answer the phone and get our dogs scheduled. go anywhere else.