Banfield Pet Hospital

I couldn’t ask for a better staff to take care of my kids. Dr Goldcamp is wonderful and does such a great job of explaining what’s going on during every visit. If I could give more than 5 stars I would because the staff is top tier and always go above and beyond!!!

This is more for the banfield company as whole- not only this location. DO NOT FALL FOR THE WELLNESS PLANS!!! My kitten received care from banfield hospitals only 3 times. One for his first round of shots and 2 because he was ill. One of them cost over $400 out of pocket even though it is advertised a high discount for “other” visits. What they also did NOT specify is that the wellness plans are YEARLY and you just pay monthly. You cannot cancel your plan early. Even if your pet dies and can no longer even receive their services. You have to pay out the full year the plan just doesn’t get renewed for the next year. Apparently it’s in what I signed but Amanda at this location “summed up” what was in the paperwork and just told me to sign. Ridiculous. My cat is dead after 3 months and I stil

⭐️⭐️⭐️⭐️⭐️ We had a complicated start to our visit—originally scheduled at the Warren location—but ultimately ended up at the Little Elm Banfield, and I’m so glad we made the switch. From the moment we walked in, the difference in atmosphere was immediate. Hulu, who had been clearly stressed at the other location, calmed down noticeably. The energy here felt more professional, warm, and composed. Jalee was especially wonderful. She was calm, kind, and took the time to listen and understand the situation. She didn’t make us feel like a hassle even though we had to get Hulu’s recent ear infection visit transferred over. While the Warren location couldn’t access his records from Little Elm for some reason, Jalee and the team here got everything sorted without delay or judgment. I appreciat

I love this place. They’re good to my dogs. Nice to me. They customer service is excellent for the human and the dogs. They treat your dogs like it is their own pet. I would recommend anyone that’s looking for a facilities to help them. Take care of the dogs I will recommend them any day. They are just that good.

Took my doggy "sugar" here for an emergency surgery ( open pyometra) they were very urgent about the matter we were sent back into a room almost immediately and the doctor came in dang near as soon as the nurse left. Did a physical exam on sugar and sent her back to get prepped for surgery immediately. THEY SAVED MY DOGS LIFE! and for that I'm beyond grateful for every single person that works there. Will definitely be using Banfield for all my pets current or future. Great people and they truly care about your pets no doubt! Sugar is doing great now and picture attached is the night she came home from the surgery (she's mad she had to wear the cone of death tho)