Banfield Pet Hospital

After all said & done.. many years of frustration we should have taken action on sooner, we’re done with this pure sales funnel racket called the Banfield Wellness Plan. It’s a scam. 99% of the time if your pet is evaluated at Banfield, then get a 2nd or 3rd opinion elsewhere, you’ll find Banfield is grossly overcharging. They’re private equity owned meaning the original owner sold for a big payday & now the new owner has a major debt they have to service by increasing profit.. and ticket averages per customer. The staff are blinded by job security & leave their ethics & honor at the door. I despise this place. I only wish we would have cancelled sooner. That Wellness Plan is brilliant marketing. Well played, but not anymore. It’s literally refreshing going anywhere else. There has b

⭐️⭐️⭐️⭐️⭐️ Dr. Kabiri did an amazing job neutering my little puppy, Brownie! The entire experience at the clinic was smooth and stress-free. Dr. Kabiri was kind, professional, and very caring—not just during the procedure, but even afterward. He followed up with me several times to check on Brownie and make sure he was healing well. That kind of dedication means so much. Brownie recovered quickly and comfortably, and I felt completely supported through the whole process. I highly recommend Dr. Kabiri to anyone looking for a skilled and compassionate vet!

I had a very disappointing experience at Banfield Pet Hospital. On Sunday, my dog was attacked at the park, so I took him to Banfield to be examined. They checked him and told me they didn’t find anything wrong. However, later that night, my dog was acting strange, and while petting him I found an open wound that the clinic completely missed. The next day, I had to take him back again so they could finally treat the wound. On top of that, I was prescribed eye medication. I specifically requested eye drops, but they gave me an ointment instead. I did not use it. When I called the next day to have it exchanged for the drops I originally requested, they told me it was not possible and that I would have to pay again — even though the mistake was theirs. This experience was frustrating and

We have a new puppy, Yay! Now what? We took our puppy to Banfield of Frisco Legacy. The staff was friendly and patient with us. They provided plenty of info on our breed and made helpful suggestions. I was struck by how thoughtful they were to a family saying goodbye to their loved one. Dr. Mahmoud Kabiri is very knowledgeable and gentle. He and the staff made us feel like we made the right choice for Sir Mack.

I felt right at home from the moment I walked in. My dogs were loved on, cared for, and I absolutely love that they have a couple of private rooms for you to wait with your pup if they stress easily. Some takeaways: - I was super impressed with how clean the facility was - the receptionists were super kind and knowledgeable - the prices are extremely reasonable - the vet we saw was phenomenal (Dr. Teddi Stupak) We will absolutely be back, I truly felt like my fur babies were in the best care possible.