Banfield Pet Hospital

Glad to be done with Banfield Pet Hospital. Two of the vets and some other staff members were friendly, but overall very dissatisfied with the service and care of my senior dog. The so called “Optimum Wellness Plan” is a plan to simply make more money when you decide to cancel it. When abnormalities showed up on test results from lab work done for my little fella Dr. John Griese didn’t bother to explain anything thoroughly and sadly I had to initiate contact to ask questions in detail after being told my dogs kidneys were failing. Also had to make them do a test to actually check out his kidneys. Seriously, what are we paying monthly on the plan for if they don’t actually provide good service for what is needed? And what about basic decency to communicate with people? Made sure to see anot

A Beacon of Hope and Compassion: Unwavering Care for Rin at the Banfield Evansville, Indiana I cannot adequately express the depth of my gratitude to Rin's team at the Banfield Veterinary Hospital in Evansville, Indiana. Their commitment to my dog, Rin, who is battling cecal cancer, has been nothing short of extraordinary. They haven't just provided medical treatment; they have provided genuine, compassionate partnership through one of the hardest experiences a pet owner can face. From the moment of Rin's diagnosis, the entire staff—from the front desk to the veterinary technicians and Dr. Williams—approached her care plan with meticulous dedication. They ensured every single health prescription, and every nuanced adjustment to her treatment protocol was handled seamlessly. They treat

You can't beat the staff or the doctors. They always remember my dogs names. I can't say enough about them . Ive been going there since they opened.

Avoid this place at all costs if you want quality pet care!! One day recently, I came home from work and my dog was throwing up blood uncontrollably. I raced him to Banfield, since I was an account holder at the time. Their 'hours' had ended fifteen minutes prior to my arrival, but the "veterinarians" and front desk staff were all still there. I explained my situation as my dog threw up on their floor. The employee behind the front desk was completely unsympathetic and explained that there was no way they could help me since they were closed. She said condescendingly "I would have to turn the cash register back on, isn't that right doc?" The vet smirked, and said "That's right", then STEPPED OVER a bloody spot on the floor where my dog was and headed out the door without looking onc

I came into banfield a few months back with my cat. She’s been having some serious skin issues and has been pulling out her fur, she’s been in a cone for over 4 months now and I went to banfield hoping for a solution to what’s been happening to my poor cat. When I brought her in everything was fine and the staff was super friendly, however when I went to pick her up is when the issues started. I was not greeted by the doctor, I was most literally handed my cat by one of the nurses and told she’s just nervous and needs to be an expensive anxiety medication. That medicine ended up not working at all and made my cat completely lose her appetite. So of course I call banfield again, explain what’s happening and so on. So I receive a call back from the vet and I explained that the second the con