Banfield Pet Hospital

Durham, NC · Veterinarian

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Durham
#69
of 94 veterinary practices
City Percentile
15%
rating percentile
Address
Banfield Pet Hospital, 1720 N Pointe Dr, Durham, NC 27705
Phone
(919) 620-8142
Website
www.banfield.com/locations/veterinarians/nc/durham/ndr?utm_source=yext&utm_medium=yext&utm_campaign=yext&cid=yext_local
Status
Opens soon · 8 AM

Banfield Pet Hospital is a veterinary practice located in Durham, NC. It is one of 94 veterinary practices listed in Durham. Its 3.9-star rating is slightly below the Durham city average of 4.7 stars. There are 10 photos associated with this location.

About Banfield Pet Hospital

Banfield Pet Hospital® - Durham North provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with... More

Hours

Saturday8 AM–5 PM

Customer Reviews

★★★☆☆ 3.0 Lisa Price · Aug 2025

I have been with Bansfield for 12 years but new vet after same vet for over 12 years was very disappointing but my expectations may have been to high. Other than that I am okay with them my baby has never been sick so she has only been to see them twice a year for her 6 month visits so I am unsure how it would be when and if something were to be really wrong with her because right now she is having an itching problem and they can't seem to figure that out so thus the 3 star if that was not happening then they would get a 4 star never a 5 star everyone has faults

★★★★★ 5.0 Carolyn Pennington · Jul 2024

I have never had a problem with Banfield employees or Dr's they have amazing staff and physicians. I have been taking my babies there for close to 15 years. Seen Dr leave, move, but they always get good ones to replace them. I be taking my babies there as long as they live. ❣️❣️🐾

★★★★★ 5.0 Melinda Carver · May 2024

Every Vet we have seen there have had their best interest of my dogs in heart. We own several Huskies and they’re not an easy breed, but all of the staff know that and all of our experiences have been 100%. Definitely recommend this office!!

★★★★★ 5.0 Dawn Dreyer · Aug 2025

I've been bringing my dog Godiva here for years, and I've always felt that she was extremely well cared for by the veterinarians and support staff. Everyone is very friendly and the front desk folks are helpful and very welcoming. I have an older dog and I feel that my questions and concerns are addressed with respect and care.

★☆☆☆☆ 1.0 Litres Newhard · Sep 2025

Service was not good. Could not find what was wrong with my cat after taking X-rays. I asked for the x-rays not to be sent out but to be emailed to me because I had somebody who would take a look at them, but they sent them out anyway and charged me $400 and when I talked to the veteran The next time I came in and asked her why she sent them out The only thing she could say is it was lost in communication. But that could not be right since I told her and her VT myself. And it's on camera when I told her. They don't call people back they don't check on your pets I have called four times waiting for somebody to return my call about reimbursing me for my x-rays but the only thing they can say is oh they're not in right now we'll have them call you back it's been 2 weeks and nothing. I also as

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

VeterinarianAnimal hospital

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This listing is informational. Contact the business directly to verify credentials, services, and availability.