Banfield Pet Hospital

I’ve had a great experience at Banfield. The staff are super friendly and actually care about your pet, not just rushing you in and out. The vets explain things clearly and make you feel comfortable asking questions. The clinic is clean and my pet is always treated really well. Hands down the best, I definitely recommend them.

I have been coming to Dr Sims at this Banfield for well over 15 years. Dr Sims is the best vet! She is so so compassionate, patient, caring, and knowledgeable. Her entire staff is top notch from Brandi at the front desk to Tatyana and Sophie (the vet techs) I know my pets are in great hands. Even when it comes to me (the crazy pet mom) they are patient, comforting and understanding and ALWAYS make sure I am comfortable and I understand whatever the process may be. I never feel rushed and appreciate that they take their time to make sure all of my (and there are always a lot) questions are answered. Thank you all for taking such great care of my fur babies.

I’ve been bringing my golden retriever, Milo, to this location for the past 3 years, and I couldn’t be happier with the care we’ve received. Every time we visit, Sofie goes above and beyond to make sure Milo is comfortable and well taken care of. She’s not only professional but also incredibly kind and attentive, it’s clear she genuinely cares about the pets she helps. Milo absolutely loves her, and that peace of mind means everything to me. I highly recommend to anyone looking for trustworthy, compassionate care for their pets. Thanks for everything, Sofia!

I would give 0 stars if I could, but, unfortunately it’s not an option. Do NOT waste your money bringing your pet here. It’s extremely expensive & you don’t even get to go back with your pet to see the vet for your appointment! You have no idea what they are checking back there or if they are even examining what you brought your pet in for! Then they come out with your pet with a huge bill & absolutely NO solution to why you brought your pet to them in the first place. Terrible experience! And a HUGE waste of money! Don’t waste your time or money!

I’m posting 1 star because of 1 reason only. Other than that things are not too bad. There are one of the vets - she’s African American.. she has the NASTIEST attitude. Every single time I’ve went in she makes under handed comments out loud, is rude and clearly dislikes working here. Not sure how no has has made a complaint so far. I’ve tried to let it be. But today was my last straw as she said something out loud again when I went in to take my dog for a hair cut. Please talk to the team here about their attitude and comments . I’m getting fed up. If she doesn’t want to work there, she can decide to quit .