Animal House Pets, LLC

I am leaving a 1 star because I cannot leave a zero star. Im not at all trying to be rude. Unfortunately I have emailed you multiple times about concerns I had with an axolotl purchased from your business. I have raised axolotls for years now and I have never in my life been sold an axolotl who is pooping out rocks. In no way shape or form are they to be housed in an aquarium with rocks or stones. She has pooped out at least 35 stones. 35!!!!! Her gills were also barely hanging on. The sheer lack of concern from the business bothers me. If you're going to sell them, they need to raised properly. I should not be spending $135 just to get home and have to panic for weeks on end bc of something I did not at all cause. Would you have replaced the axolotl if it passed away from being compacted?

The best pet store in lexington by far. For years they have been professional and actually take care of the animals in their care. The people are very nice and love to sell their animals to good homes. And they are the only petstore where the axolotls actually looked healthy. I just got mine not too long ago!

To the owners, ya'll were so kind and knowledgeable, thank you for such a great experience (and fish)! We (JAM) will absolutely be back and will continue to support your business. To anyone who is wanting to check this place out, do your due diligence, vist the website first and call ahead before making the drive. Both owners are immune compromised due to cancer and treatments so they are selective in who gets entry (keep in mind this is a family owned business). So know your fish, reptiles and/or needs before hand and they'll be more than happy to help you out. Best experience I've had fish shopping in a long time, I drove over an hr to visit and will do it again!

This is a great aquarium store. Back when I was in college, I loved stopping in on a whim and always left with new plants, equipment, and fresh ideas for the future. My most recent visit was very different. The door was locked, and the owner spoke through a speaker to ask if I knew exactly what I wanted. From reading other reviews, it seems that unless you arrive with a specific request, or are a well-known regular, you aren’t allowed inside anymore. I’m sure this is posted somewhere, but most people aren't going to check a website to look for a closed-door policy before visiting a pet store. I understand the owners are dealing with serious health challenges, and I have empathy for that. At the same time, aquariums are a visual and hands-on hobby. The ability to browse, see systems in ac

(water is cloudy from just cleaning algae and vacuuming the bottom) Extremely healthy plants that handled acclimating to their tank extremely well. All the staff was very friendly and know their aquarium stuff well. I've only had these for a few weeks without co2 supplements and the moss has already anchored to the temporary stick, the anubias is growing new roots, and the chain sword has started to send out new chains. The floaters are not from them by the way. I don't recommend floaters anyways as they have a lot of invasive potential if you don't handle them right. Wasn't able to go in the store but considering the husband just came back from a round of kemo I wouldn't want to risk his health anyways. People either don't look at the site or for whatever reason decide to still tear int