Animal Care Clinic of Bolivar

Grooming Service In July I brought my dog in for her first hair cut. I asked for an all over trim, just take an inch off and teddy bear cut on the face. I let the groomer know that my dog has a double coat, so that he knew she could not be shaved down to skin. He said that with a double coat he would have to cut it short or it would look uneven. I didn't want this. After the grooming, her hair on her head and tail were long but trimmed with scissors and her body only had maybe one inch of hair, all the way past her undercoat. There was no transition between lengths on the head or tail. The back of the neck had choppy scissor lines. It looked awful and my whole family was so sad that our poor puppy was going to have to go around looking like this for months while we waited for it to grow b

Our German Shepherd got hit by an ATV and seriously injured. They evaluated her via email/pics an got her evaluated, calmed our concerns and got her into surgery the next morning. A+

They have my Groomer for Fuzz...and been giving shots to my old former family farm Cat. Blondie is over 16 years old .. My ex promised to do the vet bills. So of course I took over on them with a former cat named Kitten. That is why I advocate for our local Polk County Humane Society because my car Kitten i adopted her for over 10 years. Hug your pets...love them while you have them. Blondie my purr kitty is better yet isn't going her weight back.

very understanding, caring people. The veterinarians really know what they are doing. I have a 16 year old Chihuahua that I was afraid I'd have to put down. They gave me meds after examining him including an x-ray. they gave me medication. he's moving more and even happy to take short walks. He's not suffering like he was. I've had my stubborn dog since he was a puppy. I'm so happy that I have more quality time with him.

I wasn't a pleased customer. The groomer could use some additional training in my opinon. Update: I'm generally a customer who when not satisfied will reach put to provider of service and see if provider will step up and try to resolve which is what I did here. I called groomer today (day after) and spoke to the male groomer directly i forming him he didn't have my consent to out my dog the way he did. I was going to give him the option to atleast cover the cost to us another groomer to atleast fix my dog's head. The groomer I believe his name was Joey which I may be wrong about the name tried to brush off the mistakes as my fualt as owner and lack of care. Did not want to accept any responsibility for not following directions or having the decency to call me to seek approval before doing