Alum Rock Animal Hospital

I brought my dog in for a urinary issue and requested a routine nail trim. The staff "quicked" his nails so badly that he was bleeding and required a bandage. Worse, the bandage was applied so tight it acted as a tourniquet, causing my dog extreme pain. A dog who is normally gentle began snapping and biting at me purely because of the agony that this "professional" clinic put him in. I paid nearly $500 for care that resulted in a traumatized, injured animal and a dangerous medical situation at home. If you value your pet’s safety, stay away. This level of incompetence is unacceptable. They didn’t even apologize and just asked me to “remove the bandage in 2 hours, he’s fine.”.

Our pets have been patients for a number of years. We love the attention they receive. I have to give a shout out to Ali. He is so sweet and gentle with the pets and very knowledgeable. I appreciate that they don't push unnecessary products or treatments on you. Thank you to all the wonderful staff.

1/5 for the doctor. 5/5 for most of the vet techs such as Ali and another girl (I forgot her name) who's always kind enough to help when needed with my difficult/reactive dog. I've taken my pets (3 cats and 1 dog) to a new vet and informed him of all the things that this vet told me and he basically explained that they were misdiagnosed after examining them. I spent thousands of dollars here on unnecessary tests/medications and regret doing so. The doctor can be rude/arrogant at times and can be heard yelling at other people. Although their cheaper pricing can be tempting, look elsewhere or get a second opinion at least. Most of their vet techs are kind though.

Ali was great. He explained the treatment plan/options to me in detail to help me determine the best route for treating my dog. He was very friendly and made me feel comfortable asking questions. Most importantly, he made my dog feel comfortable. I have tried multiple hospitals in San Jose for routine to emergency visits and I always find myself coming back here.

Amazing and respectful service for myself and my Fur-babies!! We have been coming to this establishment for over 7 years now and have has nothing but the upmost rewarding results from this staff!! Keep up the good work team Alum rock animal hospital!!