Airport Cities Animal Hospital

Absolutely horrible experience. I wated 2.5 hours for a RABIES VACCINE AND EARDROPS! They did not even come grab my dog until 30 minutes after the original appointment time. I thought going to a drive by vet would be faster but I waited the longest i have ever waited. The vet also advised me to neuter my GSD/Poodle GIANT mix before 1 year because in her words, his hormones from being intact could give him testicular cancer even after being neutered at 1.5 yrs. (I repeat, testicular cancer on no testicles.) this seriously cannot be a real vet.

Staff was friendly and Dr. Jackson was awesome! She even called to check to make sure my dog had done fine with his vaccines. My current vet is not opened so they filled in just fine. I have no complaints at the present time.

Our dog LUCIE needed to be chipped before our flight to PARIS and we were lucky to find such a dedicated personnel to help us out in a matter of minutes. Thank you again and keep the good work!

Beware of added charges at this business. I have been a loyal customer for my dog and my cat for two years. I made an appointment for a rabies vaccine and arrived at the parking lot. They were late for the appointment and tried to charge me an extra $25 for a telephone call. Since you can’t bring your pets inside, they have to call you to find out what parking space you’re in. All they did was ask if my dog has had any diarrhea or vomiting. Pretty standard stuff I guess But not worth $25. I explained to the clerk that I have never been charged $25 for a phone call since I’ve been going there But that didn’t seem to matter. I will not be returning. I have paid them enough.

I would give this hospital a higher rating as the service was pretty efficient and quick, but there are a couple things to be aware of. When I took my pup in for a quick visit, the staff was pretty courteous, but immediately tried to stack my bill with a lot of potentially unnecessary things. As soon as I commented on the price of the antibiotics, for example, there was immediately another variety available for 1/5 the price. It feels kind of shady negotiating the price of care like this. it was really giving auto shop vibes. But overall, I feel like they did fairly well, and the location is convenient for me. I don’t think it’s a bad choice, but it wouldn’t be my first either.