Adirondack Region Cat Adoption Center

AWFUL CUSTOMER SERVICE AND AWFUL EMPLOYEES. I cant even begin to explain my experience with this so called “cat shelter” They claim to love the cats and do whats best for them but they definitely do not. My whole experience with JANICE and DEB were terrible from the very beginning. Both extremely rude, condescending and passive aggressive. The other reviews that say similar things are exactly on point. They would not give us our cats back even when the microchip connected back to us. They told us that they were going to place my cats up for adoption and then proceeded to block me from their socials. I rehomed my two cats and a couple that we chose had rehomed them and the people they chose did not care about the cats and let their cats out as soon as we got the email saying that one of our

This establishment has subpar customer service, despite their stated commitment to prioritizing feline welfare. The two female representatives I interacted with exhibited unprofessional behavior, attempting to withhold our cat from us. They were willing to place the cat in the foster system rather than return it to us, citing our perceived demeanor towards them. Their communication was inadequate, and they failed to rectify their mistake or address our concerns. After a two-week period and considerable effort, we were reunited with our cat. I found Janice to be unprofessional and ill-suited for her role, as she even disclosed that they had already renamed our cat, which I considered careless and extremely rude. I would never recommend this place.

I don’t like this place at all, my outside cat was taken from me and dropped off there, and Janice Olsen Was extremely judgmental and unprofessional and rude. I waited two weeks to get my cat back from them. She would not get back to me. She was extremely rude to me and I don’t think that she should be in that position if she’s going to let her ego get in the way of doing the right thing. She’s on a complete power trip I see stuff like this all the time.

Denied us because our cat's distemper was due (we got the notice literally two days before) and told us that we were in "breach of contract" even though everything with all 4 of our pets is up to date, like vaccines magically stop working the exact date they're due. They said even if we get it now (which we absolutely were always going to), they have to say no. Absolutely ridiculous.

Anyone that helps out animals is five stars in my book! I've donated old blankets and towels to this organization. I've only heard positive things about this place!