A Gentle Vet

TL;DR: Poor communication, slow follow-up, and frustrating care decisions across two different dogs. I waited nearly a week for antibiotics for my first dog’s UTI, and with my second dog, we were told a procedure couldn’t be done without a specific ear wrap—only to find out after sedation that the clinic didn’t even have it. Follow-up questions went unanswered, and I was told I’d need to pay another exam fee just to get basic aftercare guidance. I’ve taken two dogs to Dr. Simmons’ clinic, and both visits left me feeling worse than when we arrived. With my first dog, we suspected a UTI. After the exam, we were told she might have a kidney stone and that results would follow. I asked for antibiotics while waiting for results, first on January 13 and again January 15, but didn’t receive the

Not able to leave an update to my original 5-star review from years ago, so adding this here: This place is the gold standard of vets (and I’ve lived in multiple states and had many vets as a result). We love this place so much that we DROVE 12 hours from our new home in Long Beach back to Utah just to have Dr. Olson take care of my dogs. I wouldn’t trust anyone else with putting them under. Additionally, after running blood tests, they found something potentially concerning about my younger dog but Dr. Olson handled the news with such care and a positive attitude. He immediately put me at ease and did everything he could, including bringing in another doctor to do an ultrasound, to get me the answers he possibly could. When I went in to pick up my dogs he took all the time I needed to an

​Warning: Unauthorized Charges & Aggressive Upselling. ​I brought my dog in and was told she might need an X-ray OR an ultrasound. Despite the fact that I was sitting in the waiting room, the staff performed BOTH without ever asking for my consent. When I brought this up, they refused to refund the unauthorized work. ​To make matters worse, they immediately pushed for a $2,200 emergency surgery. When I hesitated and asked about other options, they suddenly "remembered" that medication was an option. My dog is now mending well on the meds, and we can schedule a non-emergency surgery later for 1/4 of the price they quoted. ​They skipped informed consent, ignored me while I was in the building, and tried to scare me into a massive bill. I will be taking my dog to a vet that prioritizes the an

⭐️⭐️⭐️⭐️⭐️ Absolutely Tremendous Vet Clinic! ⭐️⭐️⭐️⭐️⭐️ Let me tell you, folks, this vet clinic—truly incredible. I’ve seen a lot of clinics, some of them not so great, believe me. But this one? The best. Maybe the best in the history of vet clinics. People are talking about it! The staff? Amazing people. Very smart, very professional, very caring. They treated my pet with more respect and attention than some world leaders get. Everyone says so. The facility? Beautiful. Clean. Immaculate. You walk in and you know you’re in a place run by winners—real winners—not the kind who pretend to be winners. State-of-the-art equipment, unbelievable service, and they move fast. No waiting around like at those other places. My pet walked out of there healthier, happier, and probably more successful

A friend of mine recommended A Gentle Vet to me, and they did not disappoint. They were very patient and answered all of my questions. They explained everything in a clear and comprehensive manner. The pricing is very reasonable and you truly get the feeling that they are there because they love pets. I was recommended to buy prescription cat food, which needs to be approved by the vet before a retailer will sell it. I was super impressed with the speed of which they approved my request. Overall, me and my kitty had a great experience and will definitely be coming back.