Wisser Lauren

5 stars across the board. Dr. Lauren was recommended to me for a spay surgery. She responded quickly after I submitted my form on the website. She explained everything very clearly, shared her background with me and gave me an opportunity to ask questions of her. I traveled from Rochester, NY and it’s a short drive to her practice. Her prices are what initially brought me to her, veterinarians in the Rochester are are asking 3x to almost 4x times as much for the exact same services!! On procedure day, Dr. Lauren treated us with a smile, detailed information and another opportunity to ask questions-I knew my kitten was in good hands. I had the same great interaction at pick up. Clear take home instructions. The kitten was not overly groggy post procedure which made after care easier. Do yo

We called earlier this week to see if we could have our dog, an old boy on his last legs who had taken a turn for the worse, euthanized at home. We got everything set up, answered all of the questions, got a time set for today. (We ended up getting a confusing email about a different time for the appointment but didn’t question it and prepared ourselves since the times were close anyway). This morning, the day of the euthanasia, my mother got a call from the vet, who apparently fired the receptionist who spoke with us out of the blue, then told us she needed to charge extra for bloodwork, which is… understandable but why wasn’t that mentioned earlier? Then upon finding out that my mother isn’t vaccinated despite a negative COVID test this week told us we would have to have all of this done

The doctore doesn't care about animals at all. She turned away a suffering and in pain animal just to go lunch you should be ashamed. They over charge. Plus you can't trust anyone who won't even let you see what they are doing to your animal because they make you wait outside. Do not go here.

I highly recommend Lauren. She was able to see us with only an hours notice, she was very cautious about COVID safety, and she was very calm, kind, professional, and understanding even with my hysteric family.