Whipple Ave Pet Hospital

My dog had his annual exam with Dr. Balgooyen and I couldn’t be happier with the experience! She was gentle, thorough, and took her time to explain everything in a way that made me feel completely at ease. Her staff and particularly Tiffany, was just as wonderful-welcoming, patient, and clearly great with animals. It’s such a relief to have found a vet who truly cares. Highly recommend!

I have nothing but good things to say about this place and the staff here. I’ve been bringing my dog here for around 3 years (and most recently a new puppy!) and they are super comfortable with everyone! Dr Suen listens to every concern we have and always gives us multiple options when considering treatment. We have been lucky with our both our dog’s health so far, but any small concern has been addressed super quickly. They are also super accommodating and we are able to get same-day appointments for (what we consider anyway) emergencies, which saves a ton in finding other vet care, plus we know we are going to be looked after here! Finally, the reception staff are lovely and are always really helpful!

Refused to schedule a simple vaccine for my dog unless I paid for an unnecessary “annual exam” ($94), despite my dog having a full exam one month ago at another hospital. They wouldn’t accept the records and kept pushing extra charges. Felt money driven and inflexible, not dog focused. Very disappointing experience. Would not recommend.

I took my dog to this place thinking that I would get in and out for under $100 but that wasn’t the case. The vet started telling me about things outside that could make Max sick and me as well and said that he needed this vaccine and that vaccine so seeing how much I care for him I said go ahead and give him the vaccines not knowing it was going to cost me nearly $300 before he was done and then they tried to convince me that he needed nearly $3000 in teeth cleaning. So I said to them that where I come from that if a dog needed $3000 of anything that they would end up getting a 33 cent bullet to the head instead and they called animal control on me to have him looked at to see if I harmed him. So it’s safe to say that I will never take my dog to this place ever again. Oh and by the way h

Just sharing this in case it helps others who are trying to budget or compare dental options. If you're price-shopping or hoping for basic transparency, this may not be the right clinic for you. Note: This review is based solely on my first impression and interaction with the front desk — not the medical care itself. We ended up going with another clinic after our initial conversation. I contacted this clinic asking for a general price range for a routine dental cleaning under anesthesia — not a personalized quote. Our cat had already been examined by two vets, and it was confirmed that he only needed a standard cleaning for mild gingivitis (no extractions or specialized work). I was also happy to send over our vet’s records to support that. Despite clearly explaining (twice), I was tol