Walker Street Dog & Cat Hospital

I took my dog here only because it was listed under my pet insurance. When I took her in for flea meds, I was given a year supply which expired a few months after it was given to me. Then I took her back in after she had an allergic reaction to something. I was given meds that I later found online $100 cheaper. I also had all her vaccines updated. He charged $40 to dispose of the needles and $15 for the rabies cert, something I was never charged for before at my old vets. In my opinion, with as much as he was over charging me, I may as well go back to my regular vet and not use the insurance. I will not go back to him again.

My HunnyBunnyYorkie was feeling sick, and my regular vet was not available, so on Tues, I took her to see Dr. Lee at Walker Street Animal Hospital. This is a veterinarian hospital, so prices are $$$ ALOT HIGHER than my regular vets office. Cost for exam, food, meds, bloodwork, and other add-on charges = $1381.00 He explained everything thoroughly, and I opted for the $$ antibiotics shots to help her feel better sooner. He sent her bloodwork to a lab and sent her home with food, meds, and plenty of advice. 1Dr. Lee called me first thing in the morning with the lab results. Luckily, the infection is now under control, so We scheduled her dental surgery for Thurs. Dental cleaning & possible extractions will be VERY $$ Expensive but she definitely needs it done ASAP to remove the infecte

My cat did something to his teeth. I appreciate that we got to see the DR face to face. We came here bcz everywhere else had a 2 week wait. DR kept saying my cat was obese. He is not. ANYWAY, very irritated that DR added $65 medication that he told me my cat didn’t need!!!! When I spoke to them about this -they didn’t care. This is probably why there is NO WAIT TO SEE THEIR VET. Here is photo of my “obese” cat, DR Lee

WARNING FOR PET PARENTS!! PLEASE DO NOT TAKE YOUR PETS TO THIS PLACE!! WALKER STREET DOG AND CAT HOSPITAL IN LA PALMA. They don't explain the charges before treatments. I took my dog there because I can't get an appointment from our vet. I thought this would be cheaper than ER. My dog has skin problems and when he tries to shave her under arm my dog moves so he tranquilizes her. He told me to come back after 2 hours. He charged me $85 for staying there for 2 hours. Tranquilizer for $175. The total bill was $797. OMG, everything was more than other vets. I wonder why their parking lot is empty all the time.

My experience with animal hospital was shockingly bad. I have explained once my cat had passed on and discussed how he should have been cremated. I requested both the vet and the nurses to stamp both front paws of my cat multiple times while the nurses at the front just nodded their heads and agreed. Two weeks later my brother picked up the ashes of my cat and I was given the wrong set of paw prints. I came back to the hospital, requesting for a refund for the cat paws. The hospital refused to give me a refund without me surrendering the extra paw print to them, and it was a mere 25$ extra charge I had to pay out of pocket. I wanted to keep both paws but still want my money back since I directly requested those specific paws on the day my cat passed away with all the staff at the time agre