VIPet Boarding & Grooming

Great staff and wonderful facility. Patric and his crew really care about the animals and have a good working relationship w pet parents and their charges. Really appreciate the fact the staff enjoy animals and it shows . Peace of mind knowing that our pets are well cared for on any occasion when we need pet boarding. Our blue heeler gets along w no one: he bonded wonderfully w patric and that was remarkable. We give 5 stars plus!

I brought my dog here hoping he would have some fun with other dogs and get some outdoor exercise since there are no dog parks in Alice TX and it was not worth it, I won't be returning. This place is disgusting, it's just small warehouse with a circle playpen inside with a few toys scattered around the floor. They don't take your dogs outside so the entire place smells like urine and it's dark with no windows. There are no activities for the dogs to do or play on like a normal dog daycare even though they have a large outdoor yard they do not use it so your dog is either locked up or stuck inside a playpen. Whoever owns this place is clearly not a dog lover. Do NOT recommend.

I thought long and hard about leaving a review but if it saves a life then here we go. If you value your dog don’t leave it here. Boarding your pet is an 8 to 5 job for them. Your pet will stay in a kennel and be only let out a couple of times a day. My dogs eat twice a day. They were only feeding them once a day every time I would pick up my Pets it always came with a vet bill. There was something always wrong anything from cough, to rashes and even injuries. Once I brought up a complaint and was told “Oh that’s not that bad we have a dog back there that just chewed off its toe” like it was an everyday thing! Find somewhere else to leave your pet. Trust me.

My mom loves this place, always asks me to drop off our dog for a bath. Our Maggie is usually very shy but the workers there treat her very patiently, Bruni and Mya make her feel comfortable :) And she always comes back smelling amazing, she's gotten used to her baths now and is much more open to play with other dogs. Definitely will keep coming ❤️

I recently left my pet at VIPet Boarding for a couple of days and I must say I am pretty dissatisfied with how service was conducted. I made a reservation for my pet days before their scheduled stay to assure that he would have a kennel. I gave dates of when drop off would be and when pick up would be. After picking him up and reviewing my receipt online (because I was told I couldn't get a print out and it would be emailed to me) I noticed that there were unknown charges added to my account. I had Christmas/New Years charges added, when my pet was not kenneled during this time. When I called to question the charge, I was placed on hold for over 10 min. and hung up due to no answer. Once they finally returned my phone call, they stated that holiday rates start way before the holidays. Upon