Veterinary Medical Center

I've used this vet clinic for many years but today they've let me down. I've always been given a paw print memorial for a pet I brought there for cremation but when I picked up my elderly cat's ashes yesterday, and got them home, I was devastated to see none included for her. I called and at first they said they would be in the sympathy card they mailed, then someone new came to the phone and told me they weren't able to get a good print. It would have been nice if they called me and let me know either before she was sent or even when I picked her up. I could have sent her body with the at-home vet who came to help her pass over the weekend but I trusted this vet practice. Now I have no memorial at all.

Town and Country in Tama recommend this farm vet closer to my new location. What I’ve found in my experience is vets that help farm animals are less expensive and flexible than city vets. Doc Baker in Tama will always be our favorite. Williamsburg is top notch, too. A helpful place when like a Lays potato chip, can’t stop at one. When adopting a German Shepherd found he needed companionship. Thought a cat would encourage him to learn gentility through this relationship. She was three at the time, and rules him, still. She also didn’t do well alone when we traveled. So, thought, what about a kitten? It could grow up his friend. Be her companion friend. Low and behold, at a Waffle House in TN in the middle of the night a tiny half pound nugget wandering the parking lot. Dog approved. As

Quick service, ow stress environment, and knowledgeable staff. I love that there is no waiting for the lobby with other pets and people passing you, you are immediately taken to a room. You're even able to check put in the room, so no awkward shuffling of leashes and wallets. This makes it so much lower stress for my dogs. The techs were detailed, quick, knowledgable with body language, and great at using positive reinforcement to encourage my pups to enjoy their time. The Vet herself was very willing to work with my dogs however they were comfortable. She had no problem getting right down on the ground with my collie for quick and easy shots that I don't think he notice. My shepherd has allergy issues that I've been working of for awhile, and they had plenty of new ideas for us. I really

Everyone here is super friendly, accommodating of both my anxious cat and me! If there is an issue, they don't stop until it is figured out and resolved! My cat is happy and healthy thanks to these people! I can't recommend them more!

Scheduled a neuter for today with our cat. The girl at the front desk stated that care credit is accepted, as long as we have a card. Went to pay after the neuter and were told by Angela that care credit is only accepted if it is a specific type of card and that our card would not be accepted. We were then told we could not take our cat home until payment was made and that a payment plan was unavailable. We requested to speak with a manager and were told one was not available. We have been loyal customers for years but we will not he coming back