Vetco Vaccination Clinic

I know people have their opinions about this, mostly negative, however, although it was an awkward set up. The staff was amazing and kind with our dog, tried to interact with him as best they could, they were understanding for our reason of not being able to access his past medical records, the girl checking us in was not only thorough, but very helpful when we had questions. Yeah, sure, it’s an awkward set up, but anywhere else, you’d be paying probably double for what you get here! For what it is, it’s worth it imo. I’m glad my dogs first adult vaccines since being a puppy were here, I was nervous it might be a bad experience but it was quite the opposite. Thank you to the staff!!

I arrived about 10 minutes before my appointment which was 3:00pm. The Vetco Clinic was not open yet. The veterinarian arrived late so I had to wait for her to arrive. This was a vaccination and worm test and once the veterinarian arrived late arrived, we were good to go. They performed the Heartworm test which turned out to be negative. The only criticism I had was their printer was down and it took several minutes for them to work out the technical difficulty. I did not leave the Vetco Clinic until almost 4:00pm. I did not expect to have to be there that long. It made me late for my next appointment. Being prompt makes for a better experience. This veterinarian was very professional and helpful.

Shooting up my dog in the middle of Petco's filthy floor is just not going to cut it at these prices. The only clean spot on the floor came from where my husband was directed to clean up our dog's mess. Customer service, the appt check-in process, and respect for privacy was lacking to say the least.

Just went last month to get my dogs vaccines up to date and was told I could come back without him to get a take home fecal test and bring back. When I scheduled the appt and came up there this morning I was told they wouldn’t give me a take home test without him there to do another exam even though he was just examined? Been going here for 3 years and I’m already switching vets currently because of this treatment. Horrible!

I found the staff to be rude and indifferent. It felt like I was being helped by nasty androids. Extremely unpleasant experience. Unfortunately, this has been my experience with Petco groomers and other staff. No actual joy just cold semi professionalism. This has been my experience with Petco NC. An experience which I no longer subject myself or my dog to any more.