Vetco Total Care Animal Hospital

Lock in because it's a doozy, to start I put the blame on myself for believing Vetco would be sufficient enough care for my fur baby. On September 25 I took my baby in to get looked at because he was struggling to pee the day prior and the morning of (25th) he also had blood in his urine, being relatively new to the area and living so closely to Vetco I assumed they could help. That day he was seen by the doctor(1) in rotation I was told pretty much everything was fine and it looked like a really bad bladder infection and we were sent home with Carprofen. He took that for 2 weeks as prescribed and did not know show any signs of getting better. We went again and were prescribed the same medicine but now with an additional pain medication to take home because he showing signs of discomfort.

Our Huey (cat) was seen for extreme thirst and weight loss. The team there was attentive and knowledgeable. Unfortunately we got a diagnosis of diabetes, but they immediately devised a plan of care. He’s on Rx food and insulin. They offered a session to show us how to administer his shots. They’ve also called several times to make sure he was doing well. Thank you so much because we love our Huey/Duey 🐈‍⬛

Originally came in wondering how much it would be to get my dog fixed instead they sit me in a room for about an hour wasting my time not knowing what they're doing obviously just to tell me the ridiculous price of 700$ Then come time to leave and they have the audacity to charge me 85$ to come in and they didn't do anything the vet tech didn't know what they were doing either very unprofessional. If you wonder why animals die and get hurt its because people like this hire people who don't care and don't know what they're doing. I have no idea how these guys have a 4.6 rating all lies.

Walked in with my dog, hoping to make an appointment and no one was at the front desk. I had been here on previous occasions, so I recognized the voice of Mike the manager through the employee door. He was cursing about a customer and when I rang the door bell for assistance, you could hear him sigh as if he were annoyed. He popped out a moment later and went directly into a room, but didn’t address me. As he passed the desk, I received a strong smell of marijuana and his underpants (with a marijuana pattern) were visible from his backside. I will not be back.

The service provided during my fur baby boy's exam and vaccinations was exceptional; he was understandably scared, but the staff took great care to ensure he felt safe and comfortable throughout the entire process. Their gentle approach and reassuring demeanor helped alleviate his fears, making the experience much more manageable for both him and me.