VERG Brooklyn

My family and I unexpectedly had to put our boy to sleep on Saturday morning. Having him put to sleep at a hospital or vet was never my ideal plan I always said I would want him put to sleep at home. Unfortunately we didn’t get to due to the state my baby boy tank was in. We went in Friday evening , they examined him and explained the options we ultimately seeing him in pain was unbearable so they brought him down to us in a private room and kept him comfortable. The staff at VERG made us feel as if we were home. They checked on us as we spent our final night with our boy. They never pushed us to get the process done faster. They even waited for the my siblings and significant others to be able to make it to the hospital which ended up being Saturday morning. They even brought our boy a sl

My first dog (rescue adoption) turned out to have severe untreated heartworm and related lung (PH) and heart (RCFH) complications that required extensive treatment over a full year, and ongoing monitoring. Everyone at VERG from intake to nursing to Dr Rossi's cardio team has been kind, patient, and thoughtful about explaining medical terms, treatment options, expected expenses, and potential outcomes. Our experience has been exceptional, and I only wish they could be her primary care vet. Thank you!

My beloved cat, Keylie, was referred to VERG by Bond Vet on suspicion of heart failure. VERG confirmed the diagnosis, and Keylie was seen by their cardiologist, Dr. Graham Rossi several times from June through October 2025. The staff at VERG were consistently compassionate and it's clear everyone there cares about animals. However, I do want to warn you that this is an ER, and is potentially a much more stressful place to be than your normal vet's office. At half of our visits there, we had to walk by people who had very obviously just said goodbye to their own pets, which was a bit jarring - especially knowing I'd likely be one of those crying pet parents at some point soon. At our initial visit in June, VERG completed a number of tests, including x-rays and ultrasounds. After confirmin

I had a deeply distressing experience at VERG Brooklyn with Dr. Elsa Nader, DVM during an emergency visit on November 7, 2025, for my dog, January. After arriving around 5:30 PM, I spent more than seven hours waiting while receiving unclear and inconsistent communication about my pet’s condition and care plan. Treatments and billing were initiated before I provided formal approval, and when I tried to set a clear financial limit of $3,504.18 for the first 24 hours of care, I was told that care could not continue unless I agreed in advance to 48 hours of treatment. This situation left me feeling pressured, misled, and powerless to make informed decisions for my own pet. I consider this experience unethical and emotionally traumatic, especially given the circumstances of an emergency visit

Our experience at VERG Brooklyn’s 24-hour emergency room was nothing short of incredible. From the moment we walked in, we were greeted with kindness and professionalism. The staff was not only polite and welcoming, but they immediately made us feel seen and supported in a stressful moment. The facility itself was beautiful—spotlessly clean, well-organized, and thoughtfully equipped with snacks and water for pet parents who are anxiously waiting. It’s clear they care not just for the animals but for their humans, too. The waiting time wasn’t bad at all, especially considering we came in for an emergency. Everything moved smoothly, and we never felt forgotten or ignored. One of the hardest moments was when I had to leave my baby boy behind to have his open wound re-stitched. It was heart