VCA Premier Animal Hospital and Pet Resort

VCA Premier saved my puppy’s life! He needed emergency surgery and the ER vet was going to charge me $10,000! VCA squeezed us in on a Friday (he would not have lasted the weekend) for a fraction of the cost. I cannot thank them enough for fitting us in and the entire staff was just incredible. From the front desk people, to the vet techs, to Dr. Manzano who performed the surgery- they were so kind and invested in our baby! We will definitely be switching to them for our regular vet needs, despite the 25 minute drive from our house because a good vet is worth the drive! We highly recommend VCA premiere in Cedar Park.

I am writing this review to express my deep dissatisfaction with the service and billing practices at VCA Premier Animal Hospital at E. Whitestone Blvd, Cedar Park. After bringing my dog in for an evaluation, I was recommended several expensive exams and X-rays. To manage these costs, I enrolled in the VCA Care Club (Adult Paws) Care Plan with monthly payments for a year. Monthly payments were automatically withdrawn from my bank account. However, after 5 months, the automatic withdrawals from my account stopped without notice. The payments were a low amount so I didn’t notice it had stopped. I was never contacted regarding a payment issue, there was no changes to my bank account, it suddenly stopped. Yet, I was reached by a collection agency 2 months after the payments stopped, Caine & W

I have a very anxious and reactive shih tzu. She needs to be sedated to have grooming and be seen by the vet. I took my dog here three times total. Each time I have a negative complaint about. First- the groomer did not cut the hair around my dogs face properly. That is literally one of the main areas my dog will not let me cut at home. She’s sedated… what’s the issue? The groomer told me to go somewhere else when I called to complain. LOL NO. IM COMING BACK YOU'RE GONNA FIX IT. The vet told her to do it and she did. So at least it was corrected, but the groomer already gave me the impression that she hates me cus I called her out. Anyway, the second time- again the same groomer sucked, but my dogs hair needs to be cut and most vets don’t have groomers, so I felt like I didn’t really have

Dr. Sheree Milligan and her team are amazing. My dog can be difficult, but they always go the extra step to make us feel welcome and comfortable. Dr. Milligan truly listens, takes her time, and explains everything clearly, which I really appreciate. It makes such a difference to feel heard and supported, especially with a challenging pet. I’m very grateful for the care we receive and highly recommend her and her team.

Took our newly adopted dog for her 1st complimentary visit with Dr. Moody.. He was pleasant enough and knowledgeable to answer all my questions. Our dog was adopted with several skin, eyes and ear problems. The former vet that we were seeing stopped responding to our messages and questions, leaving us with so many unanswered concerns. The VCA staff was so helpful and helped us make the right treatment decisions for our sweet girl! Thanks VCA and staff for making us feel welcome and that our questions were valid! Shy-Lo says thanks! 😊