VCA Mueller Pet Medical Center

DONT SORRY ME IT WILL NEVER BRING MY CAT ALIVE. As a man. This is very heartbreaking for me. If these people are animal killers and don’t reply to me saying oh I’m sorry for your loss that must be hard. You said sorry to me 10 times when I went there what should I do with your sorry? from my experience I brought my cat in and they told us that it was pretty sick even though there was nothing wrong with it when we brought it there they told us that they were going to be doing a treatment on it and then the next day we could pick it up and then when you were ready to pick it up, it was $1000 and higher, and we all had the money to pay for it. They killed our our cat without our permission with no information the way they killed it was that they euthanized and they put the cats on the freezer

Our first encounter with this pet hospital was unfortunately to put down our beloved dog Bruce. I had called ahead of time and told them that we were coming so the reason I took off one star is because it took them quite a while to get us a room and the anticipation, knowing what we were there to do was just killer. I will say that the process itself went so smooth and everyone we encountered was great. I had to leave a review after we received a card in the mail sending their condolences and it was signed by staff members. It really meant a lot to me that they went out of their way to do this. The vet rushed out of the room after the process and I could just tell that she was hurting with us. The worst day of my life was at this hospital, but it was cushioned by some great service and som

I took my cat in to get checked up because his stool was bloody, and he was vomiting excessively. I brought him in to the VCA, they took him in, and I had to wait 3+ hours to get a room to talk to them, which was very frustrating. Especially since I could've gone and done other things instead of waiting. Once I got a room, I had to wait another 20-30 minutes to see the Vet. They recommended some treatments, and I went ahead with doing them. I left and came back after 2+ hours. The vet tech said I was ok to go, so I picked him up and took him home. The cat carrier I use, there is a floppy outer container and a hard bottom that attaches and detaches. The bottom supports him while I carry him. When I got my cat back, I noticed that the hard top piece was on top of him. Basically he was being

Took my senior dog that has been having a lot of issues in, the nurse was extremely rude pretty much told me if I can’t afford the bills I shouldn’t have pets, made me feel less then. They don’t care about the situations it’s all about money and the ridiculous high thousands of dollars for a visit and then they still couldn’t tell me what was wrong with my dog. Terrible customer service they provide impossible prices to try to help your animal, the staff humiliates you because your not rich and can’t provide the tests they need.

I've gone to this animal hospital twice: once as an emergency, and once for essentially urgent care. Both times, the staff were incredibly kind. Everyone here is a saint, I absolutely trust them with my cat's life.