VCA Magnolia Animal Hospital

After moving in the area -- I transferred my senior diabetic cat, Genji, to this VCA location. I only had one appointment here in June before he unfortunately crossed the rainbow bridge a couple months later, but the care he received here was even better compared to the VCA in Kent (which has since closed). They were very good and patient with him (he was a big boy, and would sometimes take his time getting up), and I've always appreciated that. The vet and receptionist were so kind during my visit. I ended up responding to a marketing email, letting them know of his passing and asked if I could be unsubscribed from marketing mail and emails. They ended up sending me a very kind and compassionate sympathy card in the mail, which I was not expecting at all -- and that helped during a very t

If I could give zero stars I would. We live in Magnolia and I chose to bring my blue heeler, Ozzy here because it’s so close to our house. He’s been a healthy boy with no health problems and was bringing him for his annual vaccinations. Our first visit was odd and took a long time for a typical check up, they mentioned they currently had no actual vets and were using a temporary floater veterinarian so I let it slide. The tech who assisted us was odd, and they were making a big deal about him not wanting his shots (what dog does?). I mentioned he gets scared and has never bitten or snapped at anyone before but they were more than welcome to muzzle him if necessary. I also requested they trim his nails and they refused saying that he was too anxious, and I’ve never had a real vet office te

Dr. Lisa Newton is a great vet! She clearly cares about animals. I appreciate that she takes time to explain the differences between a necessary medical test and a medical test that will probably not benefit my dog.

The techs here are about the only good thing for me to compliment. I just took my dog to another vet to translate test results I received at the VCA Magnolia because the vet couldn’t be bothered to call me until four days after my dog’s test results were back. I called to check in and they said they got the results and will call me back soon. When she finally called days after that, she gave me very minimal information on my dog’s condition which is actually very serious (kidney disease). She said to not do anything about it and recommended against switching to a kidney diet. She obviously didn’t care at all. The vet I’ve seen since has given me a lot more clarity and yes, I needed to switch her diet. A separate time I brought my 12 year old dog in to ask about treatment for her arthritis

Had a good experience with a vets here, knowledge staff, explained everything easy to me as a first time pet owner, would recommend 100%