VCA East Bay Veterinary Emergency

We recently had to take our dog Mimi here due to an unexpected illness. Unfortunately, she had to be put down. The doctor and staff were so sympathetic and caring. They gave us all the time we needed with her. A few days later we received a sympathy card in the mail with her footprints and a sweet note. Truly touched our hearts during a very difficult time. Thank you for your wonderful team.

Beware! Concerning Communication and Treatment Decisions My dog collapsed at home with clear signs of dehydration (tacky gums). We arrived promptly, and the team performed thorough diagnostics (bloodwork, blood pressure, abdominal X-rays, and ultrasound). I’m grateful that all serious conditions were ruled out. However, several aspects of the visit were troubling: • Despite describing my dog as “severely dehydrated,” no hydration was provided for approximately 3 hours while tests were run. When I asked why fluids hadn’t been started sooner, the veterinarian said they withheld subcutaneous (SQ) fluids because “if we keep him overnight we’ll put him on IV.” When pressed further, she stated that SQ fluids “take 12 hours to absorb,” implying they were significantly less effective than IV. Th

We are regulars here as my dog Arlo is epileptic. All the vets are super knowledgeable and incredibly helpful. They do everything possible to prevent us from having to come in as often. Even the vet techs are very kind and helpful. I can’t say enough good things about this place and the staff. I always feel 1000x better after talking with them. The one thing that’s surprised me is the cost is comparable to what I pay at his regular vet. Big thank you to Dr. pepping and all the staff. We love and appreciate you all for Arlos amazing care!

We are so grateful to VCA East Bay Veterinary Emergency on Sunset for the incredible care they gave our dog, Frannie, during a very stressful time. The entire staff from the front desk to the back were kind, attentive, and compassionate, and they made us feel supported every step of the way. Dr. Lenz and Dr. Wong took the time to explain everything clearly and thoughtfully, and Angel, our vet tech, was especially gentle and caring with Frannie. We never felt rushed or pressured. The team focused on what Frannie truly needed without any upselling. Seeing how much better Frannie felt when we picked her up the next day meant everything to us. We felt confident that she was in excellent hands and are deeply thankful to the whole team. Highly recommend.

Please don’t go to these people they take your money have you with a high bill and the service is terrible. I took my puppy here with a broken paw they sent her home the same way I brought her in sent me home with a high bill and didn’t even try to help wrap my baby paw. I had to take her to the animal shelter to get help. These people have no compassion. I was begging for help and they still sent my any home with a broken paw Take your baby to Lone Tree vet hospital they are affordable and the service is great. If I could give less than one star it would be zero stars these people are about money and that’s it.